The Hotel itself was beautiful. Our room was beautiful. The pools were beautiful. Unfortunately the staff I really didnt like the way my wife and I were treated. Repeatedly, I was asked what room I was in. At breakfast, walking in and out; it was exasperating and very distasteful. When we wanted to have a 2 family members over into our room for a little bit, they told us this was not allowed. Even before check out, we needed to keep our infant baby for ONE HOUR, and they told us we actually couldn't have our infant daughter in the room with us. Unbelievably ridiculous! Maybe, I may come back one day, but no time soon. Very disappointed. By the way- we own property literally across the street from the hotel. We only booked here for a while to enjoy ourselves and experience the hotel. We didnt need to book. Just for a nice time. Again, very disappointed.
