2/10 Horrible
philippe
Voyage en famille
28 déc. 2024
I've stayed at this hotel recently, and I've never had such a mediocre experience. As soon as we arrived, the reception was frosty and unprofessional. The room was simply unsanitary: persistent moisture odour, stained bedding, and general cleanliness clearly leaving something to be desired.
The location, on the side of the highway, is extremely noisy - you can't close your eyes because of the constant noise of the trucks. To top it all off, the promised equipment (Wi-Fi, swimming pool, air conditioning) was either non-existent or broken, with no explanation or effort to correct the situation.
I tried to get compensation for this disastrous experiment, but the staff, totally indifferent, literally ignored me. I strongly advise against this hotel, even for a quick night. This is a disgrace to the hotel industry.
Jâai sĂ©journĂ© dans cet hĂŽtel rĂ©cemment, et je nâai jamais vĂ©cu une expĂ©rience aussi mĂ©diocre. DĂšs notre arrivĂ©e, lâaccueil Ă©tait glacial et peu professionnel. La chambre Ă©tait tout simplement insalubre : odeur dâhumiditĂ© persistante, literie tachĂ©e, et une propretĂ© gĂ©nĂ©rale laissant clairement Ă dĂ©sirer.
La localisation, en bord d'autoroute, est extrĂȘmement bruyante â impossible de fermer l'Ćil Ă cause du bruit constant des camions. Pour couronner le tout, les Ă©quipements promis (Wi-Fi, piscine, climatisation) Ă©taient soit inexistants, soit en panne, sans aucune explication ou effort pour corriger la situation.
Jâai tentĂ© dâobtenir une compensation
philippe
Séjour de 1 nuit en décembre 2024