4/10 Médiocre
Lisa
Voyage en famille
12 déc. 2025
I do not recommend Expedia or Beachside Mangmnt., & the Hyatt has gone downhill since we stayed 10 yrs ago.
We arrive to check in. There was equipment left in our room that didn’t belong. I went to the front desk to get it removed, & they told me they wouldn’t be helping us with that or anything else because we booked thru Expedia, & that Beachside Management would be the ones to call. Beachside Management isn’t open on the weekends.
We check in, & the shower in the master bath is broken. We got there on Thurs. & do not have a working shower in our room! I tried calling Beachside & they would not pick up the phone. I emailed them & did not hear back for 3 days. I called them again Mon., & the person I talked with told me they actually KNEW THE MASTER SHOWER WAS NOT WORKING when the last tenant left. I asked why they would rent a room out with no master shower and there of course was no logical answer. We stayed 7 nights & they NEVER FIXED THE MASTER SHOWER. It was still broken when we checked out.
Other things in the room-the beds were hard as rocks! I do not think they were standard mattresses, the most uncomfortable beds I have ever encountered. This is a 6-person unit, yet they only had 1 martini glass in the room. This is a 6-person unit, yet there were only 4 chairs on the patio.
They start closing the beach down at 3:45 pm by 5 pm all chairs/umbrellas are gone, so seeing the sunset is out if you want a place to sit



Lisa
Séjour de 7 nuits en novembre 2025



















