Very clean and great room! Freezer didnât work and we were there for ten days. Checked in, brought groceries back and put them away. Next day had to throw away all frozen foods. Front desk lady said she had no other room to put us in. Wasted over a hundred dollars in groceries. Then, they cut water off at night and the loudest banging at at 0215. We ordered food on another day and they served us mold filled fruit. Three issues in 10 days and was given $150 off the total.
dated poor dinning options bar closes at 1930.Staff unfriendly. Pool staff the worse Iâve ever encountered. Having stayed in Hyatt resorts worldwide which are normally excellent this was dreadful.
Lets start with negative first. When we checked out at 6.20am there was no one around. The office doesn't open until 7am. We had brought the key cards and wrist bands to turn in at checkout. Thought that was little odd. No drop box or anything.
Positive side property was clean. Didbt have much to do with needing staff assistance. The lazy river was very nice area for relaxing. This is a time share resort. We didn't get involved with the 90minute tour. They didnt pressure us either. That was good. Its in good location for food,shopping another plus. Everything on the property is in walking distance. Another plus,room was clean, bed was very comfortable. I would recommend this resort. I would stay at this resort again. They have activities daily for kid's and adults.
Excelentes.instalaciones, cerca de gasolinera, tienda y donde comprar comida y bebidas si quieres cocinar a la parrilla, estĂĄ bien fĂĄcil el acceso y hasta pudimos ver venados por la noche. Las camas estaban muy confortables y todo funcionĂł en la habitaciĂłn.
The restaurant closed at 8pm, the lazy river closed at 8pm what type of resort are you??
We arrived really late due to terrible weather, which i totally understand was not your fault) and so we went to the restaurant immediately once we had put our luggage in our rooms, and were told we would have to basically take the food to go. The food when we got it was awful. We were really disappointed and you have lost a customer
This resort is gorgeous. We had a beautiful stay, and I'd highly recommend to anyone needing a place to stay in hill country. Be advised that there is a daily resort fee if booked through Expedia.