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Appartement entier·Hôte professionnel

Dream Apartments Adelphi Wharf

Hébergement 4.0 étoiles

Choisissez des dates pour voir les prix

Avis voyageurs

5,4 sur 10

Équipements populaires

  • Cuisine
  • Lave-linge
  • Sèche-linge
  • Animaux de compagnie admis
  • Wi-Fi gratuit
  • Réception 24 h/24

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Conditions

Arrivée

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : à tout moment.
Toute arrivée anticipée est soumise à disponibilité
Une arrivée anticipée est possible moyennant un supplément
Formalités d'arrivée sans contact
Âge minimum pour l'enregistrement : 21 ans

Départ

Départ avant 10 h 00
Formalités de départ sans contact
Tout départ tardif est soumis à disponibilité
Tout départ tardif fait l'objet de frais supplémentaires

Informations concernant l’arrivée

Le personnel de la réception vous accueillera sur place.
Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique

Modes d’accès

Personnel présent à la réception

Animaux domestiques

Animaux de compagnie admis gratuitement
Les animaux d'assistance sont les bienvenus et sont exemptés de frais.

Enfants et lits supplémentaires

Les enfants sont admis

Moyens de paiement

Informations importantes

Frais

Vous devrez payer les frais suivants à l’hébergement. Ces frais peuvent comprendre les taxes applicables :

  • Dépôt de garantie : 100 GBP par hébergement, par séjour

Nous avons indiqué tous les frais dont l'hébergement nous a fait part.

Options en supplément

  • Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
  • Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.

À savoir absolument

Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les clients doivent contacter cet hébergement à l'avance pour réserver une place de parking
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
L'hôte n'a pas indiqué si l'hébergement était équipé d'un détecteur de monoxyde de carbone ; pensez à apporter un détecteur portable lors de votre séjour
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un système de sécurité, une trousse de secours et des barrières de fenêtre
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.

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Cet hébergement ne dispose pas d'ascenseurs

Foire aux questions

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les animaux de compagnie sont admis au sein de l'hébergement.

Quelle est l'heure d'arrivée à l'hébergement Dream Apartments Adelphi Wharf ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : à tout moment. Le service d’arrivée anticipée s’accompagne de frais (soumis à disponibilité).

Quelle est l'heure de départ de l'hébergement Dream Apartments Adelphi Wharf ?

Le départ a lieu à 10 h 00. Vous pourrez bénéficier du départ tardif en échange d’un supplément (soumis à disponibilité).

Où se situe l'hébergement ?

Dans le quartier de Blackfriars, cet immeuble se trouve à moins de 2 km de Université de Salford, Salle omnisports AO Arena et Deansgate. Old Trafford (stade) est à 3,7 km de distance. Arrêt de tram Exchange Square est à 23 minutes à pied et Arrêt de métro léger Market Street est à 25 minutes.

Puis-je annuler ma réservation sans frais et recevoir un remboursement intégral ?

Oui, cet hébergement propose l’annulation gratuite sur certains niveaux tarifaires ; la flexibilité, c’est important ! Consultez la politique d’annulation de l’hébergement sur notre site pour plus de détails sur les exclusions et les conditions.

Avis

Avis sur l’hébergement

5,4

6,6

Propreté

5,4

Services et équipements

2,8

Personnel et service

6,0

Infrastructures et conditions de l’hébergement
Note des voyageurs de 10 (Excellent), d’après 9 avis sur 39.
Note des voyageurs de 8 (Bien), d’après 5 avis sur 39.
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 39.
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 39.
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 39.

Avis

Avis vérifié

2/10 Horrible

Tafara

Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
I stayed at Drea
Séjour de 1 nuit en janvier 2021
Avis vérifié

6/10 Satisfaisant

Keith

Les points faibles : Confort de la chambre et communication

Needs some love

This place needs some love. - Bed was the worst I've ever slept on, mattress almost needn't have been there, could feel the failing springs and divan underneath - TV Remote missing from room, no replacement worked - damage to carpet - handle missing from cupboard - no information supplied in room, had to chase for everything eg wifi password, check out time, breakfast arrangements (unavailable when I requested) - I spent the first hour of my arrival trying to get - Dream Luxury it was not. - flies everywhere
Séjour de 2 nuits en octobre 2022
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, confort de la chambre, communication

Not fit for habitation!

The room was in a terrible condition with marks all over the walls, broken picture frames, stained sofa cushions, a window that was locked open, mould in the kitchen and bathroom, and a collapsed bed! There were no staff on hand to deal with our issues and Hotels.com could not reach them via their contact details either. We left the night we arrived and the hotel refused to issue a refund and kept our security deposit. Stay well away from this hotel!
Séjour de 2 nuits en novembre 2022
Avis vérifié

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, confort de la chambre, communication

NO

Horrible service from check in ! Once eventually got our room the list goes on. Not clean. No TOWELS ! One small shower gel. No tissues. good luck getting hold of anyone to sort this out for you. Its more of lads pad for messy night out. Wouldn’t recommend it for anything else
Séjour de 1 nuit en août 2022
Avis vérifié

2/10 Horrible

Ebenezer

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property looked better outside than it did from inside. As soon as we got into the apartment, we were welcomed by an unpleasant smell. The floor was visibly dirty and we were provided with plates and cutlery for 2 when we booked the apartment for 4 people. The French doors leading to the balcony were broken and couldn't be locked and we were staying with 2 little kids. It was visible that the entire apartment was not cleaned thoroughly. When I went to complain at the reception we were offered a different apartment which was not that much better. I did appreciate them offering an alternative but I wouldn't be staying at their apartments ever again
Séjour de 2 nuits en août 2022
Avis vérifié

4/10 Médiocre

Leon

Les points faibles : Propreté

More Disappointment than Dream

Poor customer service. Inadequate utensils, crockery, cutlery for two people staying overnight - when I informed reception nothing was done about it. The apartment was scruffy. The shower plughole was blocked with hair and crud. No idea when it was last cleaned. Would not stay again.
Cutlery Drawer
Crockery for two
Glassware for two
Utensils
Séjour de 1 nuit en avril 2022
Avis vérifié

6/10 Satisfaisant

Howard

Les points forts : Propreté
Les points faibles : Communication
Had booked a room with a balcony but that didn't happen. Lights in living room had 2 broken light bulbs, only 1 toilet roll. I was not told till check out that my deposit of £100 would not be returned for 5 working days and that is not really acceptable at this time
Séjour de 2 nuits en décembre 2021
Avis vérifié

6/10 Satisfaisant

Laura

Les points forts : Communication
Les points faibles : Propreté

Poor housekeeping

The bedrooms where nice,but unfortunately was dirty, carpet dirty,lamps dirty,bathroom dirty,pillowcases dirty.
Séjour de 1 nuit en novembre 2021
Avis vérifié

8/10 Bien

Armaan

Les points forts : Propreté et équipements
Good location, close to city centre and local amenities, with allocated car parking available at a surcharge. This was not made clear at the time of the booking.
Séjour de 1 nuit en novembre 2021
Avis vérifié

2/10 Horrible

Virginia

Les points faibles : Propreté, confort de la chambre, communication

DO NOT STAY HERE!

After waiting an hour to check in my fiancé and I paid £30 for underground parking and then waited 30 minutes for the guard to open the gates. Nobody knew what was going on and the communication was horrendous. We were running late so just dumped our bags and left. We got back early hours of Sunday morning and fell into bed. We woke around lunchtime on Sunday, my fiancé got out of bed and he had a condom stuck to his leg!!! We were appalled and shocked! We pulled back the duvet to find loads of thick black hair in the bed and stains! We immediately rang reception, no one answered all day and there were no staff to help us! There was thick black hair on our towels and in the shower! We stripped the bed and had to sleep on the mattress for our second night, luckily we had our own towels! We left early on Monday morning, again we got stuck in the underground car park for 30 minutes as the security guard was on his phone down the street! We finally found someone to talk to and they were disgusted and very apologetic. I am currently trying to get my money and deposit back but I am prepared to go to environmental health and trading standards if I am not refunded!
Séjour de 2 nuits en novembre 2021
Avis vérifié

4/10 Médiocre

Voyageur vérifié

Les points faibles : Communication

Good apartment but customer service lets it down

Quite disappointed with this stay, the customer service started well a few weeks before our stay. However when I was told about the £15 parking per night underground of the apartment I asked if I could go ahead and pay. I heard nothing so just presumed I could sort it at the hotel. However when I arrived ahead of check out time I thought I’d be able to pay for the parking and leave the car there until it was time to check in. However I got quite a rude and unhelpful response rather than kindly advising I couldn’t park there until check in. Long story short when it was time to check in I was advised there was no parking available and had to find an alternative car park! It wasn’t a big deal as the car park we did find (Adelphi Street) was only £4 for all day!! However the point is the experience was affected because of the customer service.
Séjour de 1 nuit en novembre 2021
Avis vérifié

2/10 Horrible

Voyageur vérifié

Les points faibles : Confort de la chambre et communication

Don't stay here.....

Difficult to find entrance, I was given the first apartment and as soon as I stepped out of the lift the smell of weed was so strong even in the apartment!! Second one the neighbours were playing extremely loud drum and base with no consideration for anyone else. The third one was quiet but as soon as I went to close the blind I discovered that it was already broken. I definitely wouldn't stay here again. The entrance area was very grubby and it doesn't feel a very safe area to be in. If it hadn't been for arriving late after finishing work so late I would have gone somewhere else.
Séjour de 1 nuit en novembre 2021
Avis vérifié

10/10 Excellent

Gareth

Les points forts : Propreté et confort de la chambre

Fantastic apartment, tricky to locate initially

Apartment was great and exactly as described. It was a little difficult to initially find it as signage outside wasn't clear. Receptionist was friendly (although did go through every possible reason as to why I might be charged additional costs for damage!)
Séjour de 3 nuits en septembre 2021
Avis vérifié

2/10 Horrible

Ruby

Les points forts : Confort de la chambre
Les points faibles : Communication

Poor

not good . Service was awful And they got the room wrong so one of us had to sleep On sofa .
Séjour de 2 nuits en septembre 2021
Avis vérifié

2/10 Horrible

Joyce

Les points faibles : Communication

Wrong accommodation.

The accommodation we booked through was not available, we asked and paid for a room to accomodate 2 adults and 1 child. On arriving at the reception we were told they could not provide that facility as they were already double booked. They could only provide an apartment with 1 double bed. This meant one of our party had to sleep on a settee with no bedding. This apartment was obviously designed for 2 people only. We were terribly upset about the situation expecially the child, spoiling what should have been a memorable visit. I would expect some reimbursement for the wrong accommodation which was provided.
Room 309
Séjour de 1 nuit en septembre 2021
Avis vérifié

8/10 Bien

Andrew

Les points forts : Propreté, confort de la chambre, communication

Staying again

Great location nice apartment still bit off work in progress as new build Couldn't fathom the hot water but was OK overall
Séjour de 4 nuits en septembre 2021
Avis vérifié

8/10 Bien

Mahmudun

Les points forts : Propreté, confort de la chambre, communication

Nice accommodation..

Accommodation was clean and nice… and staff were nice … on site parking was £15 per day.. however parking across the venue in a construction site was cheaper.. surrounding streets have 3hr free parking between 8-6pm… just make sure you keep moving the car after 3 hours …
Séjour de 3 nuits en août 2021
Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, confort de la chambre, communication

Really nice room

We stayed in one there balcony room really nice decor, good price also!
Séjour de 1 nuit en août 2021
Avis vérifié

2/10 Horrible

Mohammed

Les points faibles : Propreté et communication

Poor service

Both toilet doors had locks missing, informed reception upon arrival and check out. Also the dish washer had not being checked or cleaned from previous guests staying disgusting! Carpet near the balcony door had a dirty mark on again informed reception. Our check out time on the email was 11:00am at 10:30am the manager knocked our room door and said you are late checking out i informed him and that the email says 11am, to which he replied, time has changed since August. I told him noone informed us not even at check in! The management seem like they haven't got a clue what they are doing running around like headless chickens! On our booking we were told our three bed apartment would have river views but we were given views of a makeshift Car park being used by contractors instead. It's a new build but the workmanship looks cheap and cheerful we cleaned the apartment ourself including wardrobes which were dusty spent two nights here we were planning to extend our stay but decided to check into a hotel in Manchester Central.
Dirty dishwasher
Séjour de 2 nuits en août 2021
Avis vérifié

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et confort de la chambre

No information on our booked stya being used by TV

Upon arriving at our stay we were greeted by a security guard, the hotel we were staying in was actually being used to film a TV series (the circle) the security guard actually said he keeps having to explain this as the hotel had not communicated this to it's guests, he said that we have been moved down the road into a similar stay. We continued our trip completely happy with the new location but it would have been nice to get this information before handans some details on where we had been moved to
Séjour de 1 nuit en août 2021
Avis vérifié

4/10 Médiocre

Steve

Les points forts : Propreté
Les points faibles : Confort de la chambre et communication

Very unsatisfactory, unhelpful staff!!

The apartment i booked and stayed in was spotless. The corridoors however weren't clean at all. I also booked an apartment with a double bed and a twin bed for me and my 13 year old daughter. Upon arrival (around 6pm) we couldn't find reception, no signs st all. After we eventually found it and checked in around 1800 we went to our apartment and it was obvious there was only a double bed and a very small 2 seater sofa which wasn't a sofa bed. We went to reception and told the lady i had booked an apartment with a double and twin bed, she did something on her laptop and said someone would bring one to our apartment. We waited and waited until 1930 and still no bed and we needed to go out for food, so upon returning to reception and saying noone had brought us a bed yet, she huffed and said shed be back in 5 minutes. She returned with some bedding and walked out, so i presumed she wanted us to follow her. Upon arrival at our apartment she presumed the small sofa was a sofa bed and tried to convert it into a bed. I told i had already looked and tried to pull it out into a bed but it wasnt a sofa bed. She just stood there and offered no explanation, so i asked could someone get us one from another apartment and she said no they were all occupied. She again just stood there and offered no apology or aternative arrangement!! So i said we'll just have to make do with what we've got!! And she just left!!
Séjour de 1 nuit en juin 2021
Avis vérifié

10/10 Excellent

Nazar

Les points forts : Propreté, confort de la chambre, communication

Strongly recommended

The apartment is very spacious, comfortable and clean with a beautiful river view. The staff are helpful and we really enjoyed our two night family stay.
Séjour de 2 nuits en juin 2021
Avis vérifié

2/10 Horrible

Christopher

Les points faibles : Propreté et communication

Absolutely substandard.

The check in time was set for 3pm. In arrival we were told they had technical problems and we would not be able to check in until 5pm. We came back at 5pm to find around 20 people all trying to book in a the same time. When we final got a turn to book in we were told the cleaner had broken her arm and our room was claan but the bed had not been made. When we got to our room we found that there was no light bulbs in most of the light fittings. The room did not look like it had been cleaned we had to make the bed ourselves. No towles, soap, toilet roll etc..... first and last stay here. Im going to be demanding my money back.
Séjour de 1 nuit en juin 2021
Avis vérifié

2/10 Horrible

Femi-olivia

Les points faibles : Propreté, confort de la chambre, communication

Racist

I was racially abused and wasn’t allowed to stay, I also wasn’t allowed a refund and a reason why
Séjour de 1 nuit en mai 2021
Avis vérifié

10/10 Excellent

Lucy

Les points forts : Propreté et communication
Really good stay lovely apartment however could t close the window and therefore it was cold and interrupted sleep
Séjour de 1 nuit en mai 2021