10/10 Excellent
Robert, Orleans
Voyage en famille
2 mai 2026
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a great place to stay if you are in SaPa and I highly recommend it. It is in a great location just a few minutes walk from the Stone Church, the outdoor amphitheater, and endless restaurants and shops. The hotel has a classic styling and yet it is quite modern. The rooms are very nice. We had a balcony that gave us a view of the hillside near town. There is a rooftop bar that lets you look out over everything. What really makes this place stand out though is the service and staff. When we arrived they whisked is up to our room, which was ready early. There was a personalized note welcoming us and a small bottle of wine as a welcome gift. Every day they brought complementary tea to the room. Each morning the breakfast was very good with a Vietnamese soup option as well as eggs cooked to taste, an automated espresso machine, and a buffet with a wide range of food including bacon, yogurt, fruit, fried rice, noodles, etc. Every time we entered or excited the hotel, staff rushed to help us. On our last day we were taking a “limousine” van service back to Hà Nội and driver asked us to meet him at the top of the street since the vehicle is large. It was raining and the staff insisted on taking our luggage up the street for us and lending us umbrellas which they only accepted back once we were entering the vehicle. They even gave us each a parting gift of a local handcrafted pouch as we checked out. We have had some very good service in Vietnam but this was exceptional.
Robert
Séjour de 4 nuits en avril 2026
