« The disabled access for someone in a wheelchair, my wife, is terrible, we had to negotiate 7 outward opening heavy sprung doors while trying to manover a wheelchair.
When we went to the restaurant for dinner we couldn't access it with the wheelchair down 5 steps, the staff were not willing to help, we had to go next doo6to McDonald's to get some dinner.
The grout in the bathroom tiles had mould growing.
Premier inns aare party to the Sunflower organisation, which means they are disability...
« I will never stay at a one of these properties again. The room was fine but the staff at reception was rude and unhelpful. It was booked prepaid with Hotels.com to which they said it was not prepaid even after showing the receipt to her. We chose to have diner there as we were tired. At least 1/3 of the tables were covered in dirty dishes. We eventually were able to flag a server down to give our order for food and drinks. Food arrived which was actually well done but never got our drinks even...
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