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Avis sur Fairfield Inn & Suites by Marriott Santa Rosa Rohnert Park

2.5 out of 5

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 329 avis sur 426." "
Note des voyageurs de 8 (Bien), d’après 76 avis sur 426." "
Note des voyageurs de 6 (Satisfaisant), d’après 13 avis sur 426." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 426." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 426." "

9,8/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Eliot

Les points forts : Infrastructures et conditions de l’hébergement
The staff was very friendly and efficient. The room was clean and roomy.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Lisa, San Rafael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was very comfortable. Breakfast was delicious.
Séjour de 2 nuits en mai 2024
Réponse de Donald le 16 mai 2024
Lisa, Thanks for the 5/5!!! We can't wait to have you back again sometime soon!

10/10 Excellent

Matthew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Donald le 16 mai 2024
Matthew, Thanks so much for joining us!

10/10 Excellent

Sean

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New and clean!
Séjour de 2 nuits en mai 2024
Réponse de Donald le 16 mai 2024
Sean, Thanks for the kind words, we're happy to hear everything was well during your stay with us.

10/10 Excellent

Marlon

Séjour de 2 nuits en avril 2024

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, quiet and comfortable. Check in was easy, very sweet check in lady. Lots of breakfast options in morning. Will definitely stay here again
Séjour de 1 nuit en avril 2024
Réponse de Donald le 16 mai 2024
Jennifer, Thanks for taking the time to leave such kind words about the hotel and team, we're happy to hear everything went well during you stay and we can't wait to welcome you back again!

8/10 Bien

Romeo, Union City

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location, easy access around the wine country.
Séjour de 1 nuit en avril 2024
Réponse de Donald le 16 mai 2024
Romeo, So happy to hear everything went well during your stay and even more happy to hear you got to enjoy the wine country. We welcome you back again and until then, cheers!

10/10 Excellent

Krista, Santa Rosa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Donald le 16 mai 2024
Krista, Thanks for the perfect 5/5, exactly what we strive for! We welcome you back again soon.

10/10 Excellent

Hung-Yu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Donald le 10 avr. 2024
Thanks so much for the perfect score, we're happy to hear everything went well with your stay!

10/10 Excellent

Hung-Yu

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was great value for money spent and a beautifully simple stay, with easy parking and EV charging. Staff were friendly and professional. Breakfast options were great. My partner and I felt so comfortable at the property that we decided to extend our stay by a night.
Séjour de 1 nuit en avril 2024
Réponse de Donald le 10 avr. 2024
Wow, thanks for the awesome review, this means so much to us. We're happy to hear you enjoyed all the extra complimentary amenities while joining us, we try our best to always provide great value to all our guests. We look foward to having you back again sometime soon, safe travels !

10/10 Excellent

John

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff here is great. Quick check in. Any questions are easily answered. The hotel is very clean.
Séjour de 2 nuits en mars 2024
Réponse de Donald le 2 avr. 2024
Thanks John for stopping by and giving us a chance to be your home away from home while on the road. Please come bac soon!

10/10 Excellent

SARKIS

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff, great breakfast, perfect value
Séjour de 2 nuits en mars 2024
Réponse de Donald le 2 avr. 2024
Sarkis, Thanks for the 5/5 stars, we're so happy to hear everything went well while joining us and we look forward to having you back sooner than later!

10/10 Excellent

Lorie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fantastic! The breakfast was absolutely delightful. I highly recommend it the hotel.
Réponse de Donald le 26 mars 2024
Thank you so much Lorie for the kind review, we're so happy to hear everything went well and the breakfast met your expectations. See you soon!

10/10 Excellent

Jamie

Voyage en famille
Les points forts : Propreté et personnel et service
One elevator was not working and the other was super slow and it’s also the one staff use when cleaning the rooms so it can take a very long time, quicker to take the stairs. The bathrooms by the pool smelled horribly like mold, homeless people setting up tents right outside the back side of the hotel, fire pit outside kept triggering the emergency gas turn off. Got up in the morning (3am) to get coffee and hot water - both were cold asked front desk if we could use a microwave, no option for a microwave. Lamp USB’s did not work for charging phones in the room. Light by the coffee pot (in the room) also didn’t work, had to use a flash light as to not wake others. Love the fact they had bottle refill and ice stations on the each floor. Front desk and all staff super friendly. I would stay here again . Just being honest in the review.
Séjour de 2 nuits en mars 2024
Réponse de Doanld le 26 mars 2024
Jamie, Thank you for sharing your detailed feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. We take all guest feedback seriously and will address each issue promptly to ensure a more comfortable experience for future guests.Regarding the elevator issues, we understand how frustrating it can be, especially when one is out of service and the other is slow. We are happy to report both are back up and running. We are also sorry to hear about the unpleasant smell in the pool bathrooms and the disturbances caused by individuals outside the hotel. We will work with our maintenance team and local authorities to address these concerns and ensure a more pleasant environment for our guests.Regarding the cold coffee and hot water, as well as the malfunctioning lamp and USB ports in your room, we apologize for the inconvenience. We will investigate these issues immediately to ensure they are rectified for future guests.On a positive note, we're glad to hear that you appreciated our bottle refill and ice stations, as well as our friendly staff. We strive to provide exceptional service to all our guests, and we're grateful for your recognition of our efforts.Thank you for your honest feedback, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If you have any further concerns or suggestions, please don't hesitate to reach out to our management team. We appreciate your patronage and value your input.

10/10 Excellent

Martin

Séjour de 1 nuit en février 2024
Réponse de Donald le 26 mars 2024
Martin, Thanks for the perfect 5/5 stars, exactly what we strive for, we're happy to hear everything went well during your stay and can't wait to welcome you back again soon.

8/10 Bien

Marion

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, friendly staff. The people next door had kids running and jumping and screaming. Not the hotel’s issue, but it was annoying. We would stay there again.
Séjour de 1 nuit en mars 2024
Réponse de Donald le 6 mars 2024
Marion, Thanks for joining us and for leaving us such kind review, we look forward to having you back again sometime soon!

6/10 Satisfaisant

Julienne, hayward

Séjour de 1 nuit en décembre 2023
Réponse de Donald le 6 mars 2024
Julienne, Thanks for joining us, we hope to have you back again next time.

10/10 Excellent

MaryJane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Donald le 6 mars 2024
MaryJane, Thanks for joining us and for leaving us such kind review, we look forward to having you back again sometime soon!

10/10 Excellent

Chin-yuan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet and comfortable bed!
Séjour de 1 nuit en février 2024
Réponse de Donald le 26 févr. 2024
Thanks Chin-Yuan for joining us and for the perfect 5/5 score!

10/10 Excellent

Nicolae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to rest. Centrally located. Good breakfast.
Séjour de 1 nuit en février 2024
Réponse de Donald le 26 févr. 2024
Nicolae, Thanks for the perfect score! See you next time!

10/10 Excellent

Rosario

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We will stay here again if there is a chance of being in the area
Séjour de 1 nuit en février 2024
Réponse de Donald le 26 févr. 2024
We can't wait to have you back again! Thanks for joining us!

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were all very kind and helpful. Breakfast was a great amenity. Would gladly stay here again.
Séjour de 3 nuits en février 2024
Réponse de Donald le 19 févr. 2024
Elizabeth, Thanks for taking the time to write such kind feedback, we will be sure to share with the team. Please come back soon and visit again!

10/10 Excellent

Marina

Voyage en famille
Les points forts : Équipements
It was clean and staff was courteous. The Costco was nearby and many convenient stores and restaurants. I liked the breakfast and free parking g. It was a great stay!!
Séjour de 3 nuits en février 2024
Réponse de Donald le 19 févr. 2024
Marina, Thanks for joining us! I'm thrilled to hear everything went well with your stay and yes Costco is dangerously close but very convenient for all your family needs. Please come back out and visit sooner than later!

10/10 Excellent

Jerry

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quick check in, clean and good breakfast selections. I will recommend this place.
Séjour de 1 nuit en février 2024
Réponse de Donald le 22 févr. 2024
Jerry, We're thriled to hear everything went well with you recent stay, thank you for joining us and taking the time to write such kind words. We hope to serve you again soon in the near future. Safe Travels.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Donald le 19 févr. 2024
Thanks for joining us and for taking the time to leave such a kind score!

10/10 Excellent

Manuel

Séjour de 1 nuit en février 2024
Réponse de Donald le 20 mars 2024
Manuel, Thanks so much for joining us and for giving us a perfect score! We hope to have you back again sometime sooner than later!

8/10 Bien

Alex

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Average basic hotel, Clean and neat with a comfortable bed. Facilitative staff.
Séjour de 2 nuits en février 2024
Réponse de Donald Osborne le 14 févr. 2024
Thanks Alex for joining us, I'm thrilled to hear everything we went and you got a good nights sleep.Come back soon!

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff. Facility and rooms were nicely kept and welcoming.
Séjour de 1 nuit en février 2024
Réponse de Donald le 5 févr. 2024
Lisa, Thanks for stopping by and trying us out, I'm happy to hear everything went well and we can't wait to have you back again sometime soon. Cheers!

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was a bit smaller.
Séjour de 1 nuit en février 2024
Réponse de Donald le 5 févr. 2024
James, Thanks for joining us, we hope to have you back again sometime soon, in the meantime we wish you safe travels.

10/10 Excellent

Marco

Voyage d’affaires
Very comfortable
Was in town for business and the room was very clean, large and comfortable
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Marco, We hope everything went well with your busienss trip and thank you again for joining us, your kind words mean so much to us.

10/10 Excellent

Loida

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were so accommodating to my requests. Food was okay and its really a buffet style you can choose. The bed and the pillows were so comfortable. The TV works with my netflix and it was really a relaxing days for me.
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Loida, Thanks for giving us the chance to be your home away from home while on the road. We hope to have you back again sometime soon. Safe travels.

10/10 Excellent

Soong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks Soong for the perfect 5/5!

10/10 Excellent

sheila

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks Sheila

10/10 Excellent

sheila

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks for giving us a try Sheila, hopefully we see you next time your in town!

8/10 Bien

Kathleen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Breakfast was a 4, could walk to Discovery 6 flags, staff was good, gym good
Séjour de 2 nuits en janvier 2024
Réponse de Donald le 29 janv. 2024
Hi there Katleen, Thanks for the kind words, not sure if you're reviewing the correct hotel as we are not located next to a 6 Flags. Be well,

4/10 Médiocre

colleen

Voyage d’affaires
Les points forts : Propreté
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks for joining us! Safe travels.

6/10 Satisfaisant

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Average
Just average. No complaints, no accolades.
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks for stopping by, see you next time!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was exceptional in every regard....most notably the attention to detail (and breakfast) by the team. A special note of thanks to the GM, D Osborne, and Angelika on the am service team.
Séjour de 2 nuits en janvier 2024
Réponse de Doanld Osborne le 29 janv. 2024
James, Thanks so much for taking the time to write such kind words, this truly made my day and I can't wait to celebrate Angelica. We look forwrad to having you back again sometime soon and until then we wish you safe travels.

10/10 Excellent

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Replace the beds . Hard as rock
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks for joining us!

10/10 Excellent

Danielle

Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thanks Danielle for joining us! I'm thrilled to hear everything went well.

10/10 Excellent

Danielle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Wanita, GUNN

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My family and I stayed here for one night, the room was amazing, clean and roomy. My one year old had plenty of space to play and we had fast convenient service at both check in and check out. Would recommend to anyone requiring a great service and experience.
Séjour de 1 nuit en janvier 2024
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Cynthia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The staff is incredibly friendly. The hotel is well kept & clean. The rooms were exactly as expected. The best part, however, was the breakfast! The oatmeal bar is SUPERB! Omelets, sausage, yogurt, breads/pastries, & juices round out the options. They are pet friendly, as well. Our dogs suggested a 2 paws up rating!!
Séjour de 1 nuit en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

8/10 Bien

Jeri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Yoko

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Front desk service was awesome and fast! Kudos to the team.
Séjour de 1 nuit en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Tony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Alok

Séjour de 2 nuits en décembre 2023
Réponse de Donald le 29 janv. 2024
Thanks for joining us!

10/10 Excellent

Mike

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you for the continental breakfast and the friendly staff.
Séjour de 8 nuits en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!

10/10 Excellent

Richard

Séjour de 1 nuit en décembre 2023
Réponse de Donald le 29 janv. 2024
Thank you so much for joining us and for sharing such kind words. We look forward to having you back again sometime soon! Safe travels!