We reserved a handicap accessible room, and thankfully neither of us use a wheelchair. There is not enough space between the wall and the desk/cabinet that holds the refrigerator and microwave for a wheelchair to get through. The shower has no seat for a handicapped person to use. The bed was quite soft and only offered one pillow per person. When one needs a pillow between the knees due to back issues, this isnât helpful. The towels were shedding lint. And the last things were the humidity in the room in spite of having a working air conditioner was atrocious, and that caused the bathroom door to swell and made closing the door nearly impossible. Something a person in a wheelchair would totally be unable to do.
I usually like to stay at Motel six is in super eight and 63 years old and have difficulties getting around I am handicapped and they had no handicap parking on the ground floor and there was hardly any vehicles there I didnât quite understand why they couldnât give me a ground floor because of my disability
Very good customer service very respectful and they also do currently checks a kill while after your check in to make sure everything is good to go. And the rooms are so nice new and very comforting. I would recommend this place to anyone.
When I entered the office no staff person was present. I used the phone by the swimming area to try and reach someone. I tried calling the 1-800 number. I was shouting "hello" and knocking on the counter. Finally someone came and checked me in. The parking lot did not appear safe with a lot of people milling around and the property appeared to be under construction with beams exposed. When I got to the room it smelled strongly of smoke and mustiness. I called the front desk but no answer. I decided to stay in the room despite all this because I was very tired. The mattress was so thin I could feel the metal supports underneath. In the morning I went to take a shower and there were bugs in my toiletries. They did not come with me! I took a video and photo of one of the bugs. I would like a refund please.
Clean and quiet room with friendly, approachable staff. There is no wifi internet if you stay in the back row (the rooms farthest from the front office). This is a huge negative to me. I met one guest who sat by the front office with his iPad. He explained to me that he experienced this all the time when staying there and just learned how to live with it. He said if you want internet access, you have to bring your device to the office.
We stayed at this place before at a room closer to the office, and the internet worked. But in the rooms in the back row you need to use your cellular data.
Friendly staff checking in and out. Bed was older and did not have a comforter/blanket and two small pillows which was fine because i travel with my own bedding. Shower pressure was excellent and hot water was plentiful. Basic low budget hotel but seemed to be clean for age. Signs of disrepair on second floor but my room was fine. Only thing that upset me was the complimentary coffee was luke warm to cold which was a morning disappointment.
The actual hotel was nice, but other hotel guests had a drunken block-party in the parking area, complete with dueling car audio systems competing for whi coukd achieve highest volume. This went on until approximately 4:30 AM. It made for little to no sleep the entire night. Other guests were frustrated, as well. It would have been nice if staff would have intervened for the sake of other hotel guests.
I stay in rochester frequently for work, but will not choose this hotel again.
I called a head to let them know I would check in late the person who answer told me it was fine when I came to check in I was put down aa a no show and they cancelled my reservation that I paid up for 2 weeks. Will not return!!