Réservez un hôtel avec une piscine à Richmond

« We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

« The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great. »

« Excellent room, we had an executive suite and the view was marvellous as was the huge four poster bed. Breakfast was excellent, one of the best we've had, proper cumberland sausages - what can I say!. Staff were also excellent especially Joanne the manager who went above and beyond to make our 4 night stay very enjoyable. We had 2 meals in the hotel pub and again the food was of a very high standard, one meal was a sunday roast which I found absolutely superb. Will definitely stay here...

« Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

« Lovely stay at the Gamekeepers Inn ! Spa & breakfast included, fair price »

« Grosse déception concernant la piscine notamment ! Nous avons réservé cet hôtel principalement pour ça et malgré un hôtel annoncé family friendly, nous apprenons en arrivant à 17:30 que les enfants sont interdits à partir de 18:00 (ils ont même semblé hésité à nous laisser entrer et sont venus avant 18h dire qu'il fallait sortir) mais qu'ils y ont de nouveau accès de 8 à 10 le matin, en plein sur le créneau du petit déjeuner. Mettre le réveil pendant les vacances pour déjeuner en vitesse dans la...

« Très bon accueil, personnel très professionel très bon restaurant isolation de la chambre déplorable, on entends tous les bruits de la chambre d'à coté lit pas confortable »