Avis sur Courtyard by Marriott Reykjavik Keflavik Airport
Courtyard by Marriott Reykjavik Keflavik Airport
Adalgata 60, Reykjanesbær
Avis
9,2
Merveilleux
9,6/10
Propreté
9,4/10
Personnel et service
8,8/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
24 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
10/10 Excellent
Laurence
Voyage en couple
17 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Laurence
Séjour de 1 nuit en janvier 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 janv. 2024
Dear Laurence,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Yoann
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Yoann
Séjour de 1 nuit en décembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 11 déc. 2023
Dear Yoann,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
joel
3 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proche aéroport
joel
Séjour de 1 nuit en novembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 16 nov. 2023
Dear Joel,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Gabriel
12 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Gabriel
Séjour de 1 nuit en septembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 16 oct. 2023
Dear Gabriela,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
4/10 Médiocre
Nicolas
24 sept. 2023
Les points faibles : Confort de la chambre
Nicolas
Séjour de 1 nuit en septembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 28 sept. 2023
Dear Nicolas,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
6/10 Satisfaisant
Patrizia
Voyage en famille
13 août 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Not an airport hotel
Patrizia
Séjour de 1 nuit en août 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 14 août 2023
Dear Patrizia,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.Thank you for taking the time to share your feedback. We apologize for the inconvenience that the lack of shuttle service may have caused you.It is certainly in our future plans!We hope to welcome you back sometime in the future when we will offer that service.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Dave
14 sept. 2022
Dave
Séjour de 1 nuit en septembre 2022
10/10 Excellent
Matthieu
31 juil. 2022
Matthieu
Séjour de 1 nuit en juillet 2022
Réponse de The Courtyard by Marriott Team le 3 août 2022
Dear Matthieu,
On behalf of our entire hotel team, we would like to thank you for your review and we are so glad to hear that you enjoyed staying with us. We hope to see you again in the future!
Best regards,
10/10 Excellent
Stéphane
Voyage en couple
18 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stéphane
Séjour de 1 nuit en juillet 2022
Réponse de The Team at Courtyard by Marriott Keflavik le 25 juil. 2022
Dear Stéphane,
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.
Once again, we appreciate you taking the time to share your feedback.
Best regards,
The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
GREGOIRE
Voyage en famille
28 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
GREGOIRE
Séjour de 1 nuit en décembre 2021
Réponse de The Courtyard team le 29 déc. 2021
Dear Gregoire,
On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.
We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.
Hope to welcome you back sometime in the future!
10/10 Excellent
Adrien
12 oct. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Adrien
Séjour de 2 nuits en octobre 2021
Réponse de The Courtyard Team le 15 oct. 2021
Dear guest,
On behalf of the entire hotel team, we want to thank you for sharing your experience during your stay at our hotel and we thank you for choosing Courtyard by Marriott.
10/10 Excellent
Quinn
22 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quinn
Séjour de 1 nuit en mai 2024
10/10 Excellent
Lindsay
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lindsay
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Peter, Washington
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Peter
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Peter,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Melanie, Lafayette
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Melanie
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Melanie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Patricia
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Patricia
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Patricia,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team at Courtyard by Marriott Reykjavík Keflavik Airport was able to turn your unexpected stopover into a pleasant experience. Providing exceptional service and ensuring our guests feel welcomed and cared for are our top priorities, so it's incredibly rewarding to know that we succeeded in making your stay enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best Regards,The team at Courtyard by Marriott Reykjavík Keflavik Airport
10/10 Excellent
Christopher
7 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 2 nuits en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Christopher,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Alison
4 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alison
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Alison,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Michael, Charlottesville
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Michael,We're thrilled to hear that you found our hotel convenient to the airport and enjoyed your stay with us! Providing comfortable rooms and a delicious buffet breakfast are top priorities for us, and we're delighted that we could meet your expectations. Thank you for taking the time to share your experience, and we hope to welcome you back again soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Ernie
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ernie
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Ernie
Voyage en groupe
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ernie
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that you found our staff to be great and enjoyed the cleanliness and quiet atmosphere of our hotel. Providing a peaceful environment for our guests is always a top priority for us. We're also glad that our late checkout option was helpful for you, as we aim to accommodate our guests' needs as much as possible. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Jessica
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Jessica,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're thrilled to hear that you found our staff to be great and our rooms spacious and comfortable. Providing exceptional service and ensuring our guests feel at home is our top priority. We hope to welcome you back again soon for another enjoyable stay!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
L
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear L,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that our hotel's proximity to the airport made your post-flight experience more convenient. Ensuring our guests have a seamless transition after their journey is a top priority for us. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Lindsay
25 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lindsay
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Kannis
Voyage en famille
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kannis
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Kannis,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Amy
Voyage d’affaires
17 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Amy
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Amy,Thank you for sharing your feedback with us. We truly appreciate your detailed review and are glad to hear that our staff were helpful during your stay. We apologize for the inconveniences you experienced with the amenities and services provided.Regarding the water issue, we understand your concern and would like to clarify that while it was indeed a broader area problem, we regret any discomfort caused. Additionally, we apologize for the maintenance issues in your room and the inconvenience of the shuttle service.Your comments regarding our pricing and management presence are duly noted, and we assure you that we will take proactive steps to address these concerns and enhance our guests' experiences.Once again, we thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us directly.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Randolph
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randolph
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Randolph,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with our towel storage during your stay. Maintaining a clean and organized environment is a top priority for us, and we will address this issue with our team to ensure that our towel storage area is kept tidy and easily accessible for our guests.Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Ivo
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ivo
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Ivo,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Sharon
13 avr. 2024
Sharon
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Sharon,On behalf of the entire hotel team, we want to thank you for sharing your experience with us! We're thrilled to hear that you found our hotel pleasant. We truly appreciate your feedback regarding our shuttle service, and we're excited to announce that we have recently launched our shuttle service on April 14th. This service is aimed at enhancing the convenience and comfort of our loyal Marriott Bonvoy guests, offering a hassle-free transportation option to the airport. We understand the inconvenience you faced with transportation expenses during your stay, and we apologize for any inconvenience caused. We hope that this recent addition to our services will make future visits even more enjoyable for you. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Joan
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joan
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Joan,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Rebekah
12 avr. 2024
Rebekah
Séjour de 2 nuits en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Rebekah,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Oliver
Voyage en couple
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oliver
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Oliver,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Maribel
3 avr. 2024
Les points forts : Propreté et personnel et service
Maribel
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Maribel,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Elizabeth
Voyage en groupe
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Elizabeth,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Raymond
Voyage en groupe
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Raymond
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Raymond,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
minda
28 mars 2024
minda
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Minda,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Carlos
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Carlos
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Carlos,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Jean
Voyage en couple
26 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Jean,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Lauren
Voyage en groupe
26 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lauren
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Lauren,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Yahira
Voyage en famille
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yahira
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Yahira,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Yadira
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yadira
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Yadira,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Angela, Utica
Voyage en couple
21 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Angela
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Angela,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Rosemary
Voyage en famille
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rosemary
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Rosemary,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.Thank you for taking the time to share your feedback. We apologize for the inconvenience that the lack of shuttle service may have caused you.It is certainly in our future plans!We hope to welcome you back sometime in the future when we will offer that service.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Keith
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Keith
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Keith,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Expedito
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Expedito
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Expedito,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Dr. Johann
15 mars 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Dr. Johann
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Dr. Johann,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Christine
13 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christine
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Christine,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
10/10 Excellent
Melissa
Voyage en groupe
12 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Melissa
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Melissa,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel
8/10 Bien
Hing Lam Michael
Voyage en famille
12 mars 2024
Les points forts : Propreté
Hing Lam Michael
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 mars 2024
Dear Hing Lam Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall your experience was positive, however, we sincerely apologize for the shortcomings you encountered during your stay.We regret any inconvenience caused by the limited menu options in our restaurant and the misunderstanding regarding your prepaid breakfast. Your comments have been shared with our team for immediate review and improvement. Rest assured, we are committed to providing a seamless and enjoyable experience for all our guests.We appreciate your understanding and patience in resolving the situation at the front desk. Your satisfaction is our top priority, and we are grateful for your flexibility in ensuring you did not miss your flight.We hope to have the opportunity to welcome you back for a flawless experience in the future.Warm regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel