Bar lounge

Avis sur Courtyard by Marriott Reykjavik Keflavik Airport

4 out of 5

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 432 avis sur 621." "
Note des voyageurs de 8 (Bien), d’après 128 avis sur 621." "
Note des voyageurs de 6 (Satisfaisant), d’après 31 avis sur 621." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 621." "
Note des voyageurs de 2 (Horrible), d’après 15 avis sur 621." "

9,6/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

anne

Les points forts : Infrastructures et conditions de l’hébergement
Parfait!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Laurence

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 janv. 2024
Dear Laurence,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Yoann

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait!
Superbe établissement. L’hôtel est propre, moderne très chaleureux. L’accueil et le service sont irréprochables. Chambre confortable. Fantastique petit déjeuner. Parfait avant arrivée ou départ de l’aéroport
Séjour de 1 nuit en décembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 11 déc. 2023
Dear Yoann,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Proche aéroport
Hôtel très propre et calme à proximité immédiate de l’aéroport. Personnel très attentif.
Séjour de 1 nuit en novembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 16 nov. 2023
Dear Joel,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Gabriel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very close to the airport.
Séjour de 1 nuit en septembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 16 oct. 2023
Dear Gabriela,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

4/10 Médiocre

Nicolas

Les points faibles : Confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 28 sept. 2023
Dear Nicolas,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

6/10 Satisfaisant

Patrizia

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Not an airport hotel
Nice hotel but it is advertised as an airport hotel and does not have a shuttle bus to the airport ( and there is no walking path to reach it), they offer to call a taxi for us (3000 kr) but when the moment to leave arrived they forgot to make the call. So all in all the building is fine and nicely furnished but the most essential is missing, service need to be hugely improved.
Séjour de 1 nuit en août 2023
Réponse de The Team at Courtyard by Marriott Keflavik le 14 août 2023
Dear Patrizia,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.Thank you for taking the time to share your feedback. We apologize for the inconvenience that the lack of shuttle service may have caused you.It is certainly in our future plans!We hope to welcome you back sometime in the future when we will offer that service.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Dave

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Matthieu

Séjour de 1 nuit en juillet 2022
Réponse de The Courtyard by Marriott Team le 3 août 2022
Dear Matthieu, On behalf of our entire hotel team, we would like to thank you for your review and we are so glad to hear that you enjoyed staying with us. We hope to see you again in the future! Best regards,

10/10 Excellent

Stéphane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel est à proximité de l’aéroport. C’est un établissement de bonne qualité avec un excellent
Séjour de 1 nuit en juillet 2022
Réponse de The Team at Courtyard by Marriott Keflavik le 25 juil. 2022
Dear Stéphane, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations. Once again, we appreciate you taking the time to share your feedback. Best regards, The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

GREGOIRE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2021
Réponse de The Courtyard team le 29 déc. 2021
Dear Gregoire, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel. We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback. Hope to welcome you back sometime in the future!

10/10 Excellent

Adrien

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2021
Réponse de The Courtyard Team le 15 oct. 2021
Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your experience during your stay at our hotel and we thank you for choosing Courtyard by Marriott.

10/10 Excellent

Quinn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lindsay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet and easy access for an extended layover
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Peter, Washington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Property is new and agreeable. People are just outstanding. Friendly and helpful.
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Peter,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Melanie, Lafayette

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Melanie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel staff are exceptionally kind & helpful. They made a long, unscheduled stop over into a pleasing experience. Thank you Marriot staff.
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 23 mai 2024
Dear Patricia,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our team at Courtyard by Marriott Reykjavík Keflavik Airport was able to turn your unexpected stopover into a pleasant experience. Providing exceptional service and ensuring our guests feel welcomed and cared for are our top priorities, so it's incredibly rewarding to know that we succeeded in making your stay enjoyable. We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future.Best Regards,The team at Courtyard by Marriott Reykjavík Keflavik Airport

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Christopher,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Alison,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Michael, Charlottesville

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient to airport. Great rooms and excellent buffer breakfast
Séjour de 1 nuit en mai 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Michael,We're thrilled to hear that you found our hotel convenient to the airport and enjoyed your stay with us! Providing comfortable rooms and a delicious buffet breakfast are top priorities for us, and we're delighted that we could meet your expectations. Thank you for taking the time to share your experience, and we hope to welcome you back again soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Ernie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Ernie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were great! Clean and quiet. Late checkout was helpful.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Ernie,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that you found our staff to be great and enjoyed the cleanliness and quiet atmosphere of our hotel. Providing a peaceful environment for our guests is always a top priority for us. We're also glad that our late checkout option was helpful for you, as we aim to accommodate our guests' needs as much as possible. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Jessica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great staff, spacious and comfortable rooms
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Jessica,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're thrilled to hear that you found our staff to be great and our rooms spacious and comfortable. Providing exceptional service and ensuring our guests feel at home is our top priority. We hope to welcome you back again soon for another enjoyable stay!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

L

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient to airport after overnight flight.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear L,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We're delighted to hear that our hotel's proximity to the airport made your post-flight experience more convenient. Ensuring our guests have a seamless transition after their journey is a top priority for us. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Lindsay

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Staff was friendly and helpful. Food was very good
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Lindsay,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Kannis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to airport is the main reason to book this hotel in order to catch our early flight. But it exceeds my expectations. Love our stay!
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Kannis,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Amy

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
To explain the three stars for staff and services: the staff were very helpful, but the hotel overall seems a little overstretched. No water in the rooms overnight (although the staff said that was a Keflavik problem, so it might not have been the hotel's issue - but at noon the next day, some of the rooms still had no functioning plumbing), in my room the charging ports and the fan didn't work, no shuttle from the airport to the hotel (despite being only five minutes away and quite expensive by taxi), inconsistent information and very limited hours for the shuttle from the hotel to the airport. It was a budget-hotel experience at a not-budget-friendly prices. Kudos to the young staff for handling guests' issues as best they could, but management needs to be more present.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 26 avr. 2024
Dear Amy,Thank you for sharing your feedback with us. We truly appreciate your detailed review and are glad to hear that our staff were helpful during your stay. We apologize for the inconveniences you experienced with the amenities and services provided.Regarding the water issue, we understand your concern and would like to clarify that while it was indeed a broader area problem, we regret any discomfort caused. Additionally, we apologize for the maintenance issues in your room and the inconvenience of the shuttle service.Your comments regarding our pricing and management presence are duly noted, and we assure you that we will take proactive steps to address these concerns and enhance our guests' experiences.Once again, we thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to us directly.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Randolph

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Towel storage inadequate and messy to deal with.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Randolph,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced with our towel storage during your stay. Maintaining a clean and organized environment is a top priority for us, and we will address this issue with our team to ensure that our towel storage area is kept tidy and easily accessible for our guests.Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Ivo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The best place for stopover in Keflavík
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Ivo,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Sharon

This is a very nice hotel. HOWEVER, they have no shuttle service to or from the airport, so you have to take a taxi, which was at least $20. Both to and from the hotel makes it a more expensive night than we had planned on, but we had no choice. We were told it was walkable but not easy with luggage, and it was 20 degrees at 6 in the morning. We were also told they were “working on” getting a shuttle.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Sharon,On behalf of the entire hotel team, we want to thank you for sharing your experience with us! We're thrilled to hear that you found our hotel pleasant. We truly appreciate your feedback regarding our shuttle service, and we're excited to announce that we have recently launched our shuttle service on April 14th. This service is aimed at enhancing the convenience and comfort of our loyal Marriott Bonvoy guests, offering a hassle-free transportation option to the airport. We understand the inconvenience you faced with transportation expenses during your stay, and we apologize for any inconvenience caused. We hope that this recent addition to our services will make future visits even more enjoyable for you. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Joan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel was great and conveniently located near the airport but nothing else around there
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 15 avr. 2024
Dear Joan,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Rebekah

Séjour de 2 nuits en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 10 mai 2024
Dear Rebekah,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Oliver

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very pleasant staff. Clean facilities. Unique landscape.
Séjour de 1 nuit en avril 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Oliver,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Maribel

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Maribel,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Elizabeth

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing customer service!!
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Elizabeth,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Raymond

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot near the airport. Staff is friendly and helpful.
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Raymond,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

minda

Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Minda,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Carlos,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Jean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was extremely helpful and very friendly. This was an excellent Airport Hotel that was so close to KEF. I would highly recommend this hotel if coming in to KEF and departing KEF. Our room was ready early in the morning when we arrived from the USA and that was extremely wonderful and we were most appreciative. The Hotel restaurant was also superb.
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Jean,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Lauren

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice stay for a quick night close to the airport. The customer service was great. They answered all my questions and made you feel welcomed. The room was average and the sheets a little rough/scratching.
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Lauren,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Yahira

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location close to the airport, staff is extremely helpful, friendly and professional. It was a great experience and we will definitely recommend it
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Yahira,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Yadira

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Espectacular
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 avr. 2024
Dear Yadira,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Angela, Utica

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked the area restaurants and the location to the Blue Lagoon.
Séjour de 2 nuits en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Angela,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We are very glad to hear that you enjoyed your stay in Iceland. Our main goal is to take care of our valued guests putting people first and exceeding their expectations.Once again, we appreciate you taking the time to share your feedback.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Rosemary

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Even though this was 2 kilometers from the airport there was no bus and a taxi was needed, which seemed a bit much.
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Rosemary,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.Thank you for taking the time to share your feedback. We apologize for the inconvenience that the lack of shuttle service may have caused you.It is certainly in our future plans!We hope to welcome you back sometime in the future when we will offer that service.Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Keith

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and helpful staff in a good location
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Keith,On behalf of the entire hotel team, we want to thank you for sharing about your positive experience here at our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Expedito

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Expedito,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Dr. Johann

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Dr. Johann,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Christine,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

10/10 Excellent

Melissa

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
great property
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 22 mars 2024
Dear Melissa,On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your stay at our hotel.We are glad to hear that you enjoyed it. Thank you for taking the time to share your feedback.Hope to welcome you back sometime in the future!Best regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel

8/10 Bien

Hing Lam Michael

Voyage en famille
Les points forts : Propreté
Just stayed in a Deluxe King for 1 night to catch an early flight next morning. Everything's is good except 1.very limited choice in the restaurant menu and needed to go the restaurant next door to have dinner. 2.In the morning the staff said no record for our free buffet breakfast but in fact when we booked the room we had already paid extra for it! The front desk staff said it might be something with Expedia! Finally, she allowed us to have it by joining as the Marriott club members. This is really ridiculous as we had already paid extra for it, since we didn’t want to waste time and missed our flight, therefore settled as such!
Séjour de 1 nuit en mars 2024
Réponse de The Team at Courtyard by Marriott Keflavik le 12 mars 2024
Dear Hing Lam Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that overall your experience was positive, however, we sincerely apologize for the shortcomings you encountered during your stay.We regret any inconvenience caused by the limited menu options in our restaurant and the misunderstanding regarding your prepaid breakfast. Your comments have been shared with our team for immediate review and improvement. Rest assured, we are committed to providing a seamless and enjoyable experience for all our guests.We appreciate your understanding and patience in resolving the situation at the front desk. Your satisfaction is our top priority, and we are grateful for your flexibility in ensuring you did not miss your flight.We hope to have the opportunity to welcome you back for a flawless experience in the future.Warm regards,The Team at Courtyard by Marriott Reykjavik Keflavik Airport Hotel