Les notes se basent sur un nombre total de 439 avis vérifiés

Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4,0 sur 5
Recommandé par 81 % des clients
4,2 Propreté de la chambre
4,0 Services et personnel
4,0 Confort de la chambre
4,0 Conditions de l'hôtel
Avis Expedia vérifiés
Ils ont payé. Ils ont séjourné. Nous avons vérifié.
4 sur 5
par un voyageur vérifié

Centraal gelegen, moderne en frisse kamers

Publié le 10 oct. 2016
Les + : Het ontbijt was perfect, de faciliteiten netjes (bar kamers ontbijtruimte prima garage).
Les - : Geen informatie gekregen voor vertrek dat we de stad niet uit konden ivm een Marathon en al om 5.50 uur wake up call per abuis door de receptie
Situation : 10 minuten lopen vanaf het centrum, aan de rivier en goed bereikbaar.
5 sur 5
par un voyageur vérifié de UK

Good location for our visit to Reims.

Publié le 3 août 2016
Les + : High levels of service.
Situation : Good location and very quiet, but a short walk to the old centre of the city.
As you would expect from Mercure, the hotel was very clean and comfortable. What stood out about this hotel though was the staff particularly on reception. Exceptional and a special thank you to Claire for her information on Reims and sorting out every detail for a memorable stay and forwarding on items we left in our room.
2 sur 5
par un voyageur vérifié de Socal, USA

Dated and dark

Publié le 27 juil. 2016
Les + : The location was great for walking to the Cathedral and shopping.
Les - : update the décor in the rooms, change the rusted tub, fix plumbing
Situation : City center and cathedral
This hotel is at best a 2.5 star. Water from the sink leaked onto the floor because the drain pipe was broken and we had to use the limited towels they gave us to soak up the water. We complained about the leak but it was never fixed during our 3 night stay.
5 sur 5
par Daniel de Montréal


Publié le 25 juil. 2016 sur Hotels
un exellent rapport qualité et prix
5 sur 5
par Thomas Søgaard

Ce voyageur n'a laissé qu'une note Publié le 23 juil. 2016 sur Hotels
4 sur 5
par un voyageur vérifié

Ce voyageur n'a laissé qu'une note Publié le 18 juil. 2016 sur Hotels
4 sur 5
par un voyageur vérifié

Useful hotel for a stop over and a quick town walk

Publié le 16 juil. 2016
Easy to find, safe parking, good wifi, great stay and for the price really excellent. Close to walk to town and see the Cathedral and the local city center street life.
4 sur 5
par un voyageur vérifié

Fantastic fireworks

Publié le 15 juil. 2016 sur Hotels
Practical and reasonably priced hotel. We stayed here because it was close to the Bastille Eve fireworks, of which we had a sensational view from our window on a rainy summer evening.
4 sur 5
par Michael de Scottsdale

Visit to Reims

Publié le 12 juil. 2016 sur Hotels
Stayed one night, hotel was a little tired, but okay for the other choices in Reims. Bathrooms had a strange layout, but otherwise a decent hotel.
4 sur 5
par un voyageur vérifié de Wells, Somerset

Beware of the breakfast tariffs !

Publié le 5 juil. 2016
Les + : Room comfort
Les - : Transparency about pricing
We've stayed at the Mercure Reims a number of times over the years and it's always been comfortable and convenient. This time we were just as satisfied with the room but very unhappy with the breakfast prices. Breakfast was advertised at between 8 - 18 Euros and as we only had taken a light continental breakfast both days, we were confident we were paying a basic price. However, when we checked out we were charged 18 Euros each... we queried this as we had only had coffee and bread. We were told that had we taken our breakfast in the bar it would had been 8 Euros, but as we'd sat in the restaurant it was 18 Euros - and this was the price even if we'd only had coffee !!! There were no posters, signs or menus explaining this anywhere that we had seen - when we queried it we were told we should have asked ! We feel that by not advertising their prices openly, guests are unwittingly being manipulated into taking their breakfast in the restaurant in order to pay the higher charge. During our stay we saw no-one having breakfast in the bar.