Région des Ríos : Lodges

« Emplacement exceptionnel d'une grande beauté et paisible. Situé pas très loin de Pucon. Mr Cristian est d'une gentillesse incroyable. »

« O lugar é mesmo mágico e a natureza contribuí muito para a experiência. O quarto é aconchegante e limpo, com boa calefação - no quarto, o ponto de melhoria, no entanto, é que as cortinas não cobrem toda a janela; ou seja, tão logo amanhece, o quarto fica super claro e atrapalha bastante o sono. Ademais, só tem duas opções de jantar para todo o complexo que reúne três hotéis, dessa forma sem reservar é impossível jantar. No único dia que não reservamos, tivemos uma péssima experiência de...

« Very clean and comfy room, friendly staff and even friendlier cats <3 »

« Do not go here. Terrible service, bad food, tiny run down roomes that come apart (shower fixtures falling down etc.). We had to give back the food as its was so bad. Customer service did not help at all - no discount provided. This place may have been good 10+ years ago. No upgrades to any of the dirty old furniture since then. Today it is a dump. »

« One of my family members was sick so we decided to stay an additional night. The day before I went to the hotel's reception and asked to book the additional night. They said they couldn't do it directly and suggested using a website. I tried booking the additional night through the hotel website but it was not working, so I ended up booking it through Hotels.com. The next day when I visited the reception to make sure the reservation was extended, the lady mentioned I needed to do the check out...

« I booked a dome with my family, including my pregnant wife, thinking it was a family friendly place as stated by expedia, however due to the poor design of the steps my wife fell off, since the steps are literally rounded at the edges. When comunicated to the lady that received us, she showed no signs of worry about the situation. I think the place is not family friendly, because of the aforemention fact and also the dome we stayed in hardly had protections agains falls. Also, since we went in...

« Personal amable y preocupado. El refugio familiar esta en un lugar hermoso. Vista maravillosa a la desembocadura del lago. El depto es comodo y limpio. No obstante, le hace falta mantencion. Litera se cayo sobre uno de los niños. Las ventanas abrian con dificultad. Desgaste general. La cocina le falta equipamiento ( hervidor, microondas). Le faltan servicios, al menos desayuno y bar. »