Huge room, good breakfasts, just little problem onbthe payment coz i book for 219 cad but it showing on my card 427,4 days after they took out 227 CAD on my card and the other 219 still showing pending. Overall the hotel is excellent
The property was fine I didnât like that there was not a fan in the bathroom and our initial check in process wasnât great I felt the clerk was trying to make me pay upfront for the hotel and the deposit when Expedia says you can pay at Checkout
There was only one person working at check in time at 4pm. The line to check in was out the door. The foyer is rather small and it was super crowded at check in time.
Located near the waterfront and within walking distance of most bars and eateries.
Room was clean and comfortable. Breakfast options were plentiful. They also have a machine that dispenses espresso drinks. I wouldn't stay anywhere else in Sylvan.
Very clean and close to all amenities. Can be very hectic during certain times but pretty good service. Elevator needs some work as its very slow! The pool and hottub were a nice bonus đ
I loved that the property was almost lake front. Stepping out of the room to go to the beach was hassle free, they even have wagons to use to cart your stuff to the beach for the day.
I didnât like that I couldnât open the windows. I feel claustrophobic when I canât have fresh air and itâs only circulating air in the building.
I came during Canada Day so not exactly the quietest time of the year to head to a beautiful small town like Sylvan Lake but overall my stay was great the room was nice and clean and the ability to cast your phone to the TV was a big plus for me. The pool is a little small but still a great place to unwind and have fun. I didnât get to try out the gym but it definitely looked nice. Breakfast was pretty ok not bad considering it comes included with the room yet also due to the hotel being packed and it being Canada Day attempting to get breakfast was absolutely chaotic however itâs still not bad I can look past that considering the great location of this hotel and the price considering my last minute booking and it being Canada Day. I would definitely come back again.
Great stay. More single use items in the bathroom area would have been nice (qtips, hand lotion, bubble bath for jacuzzi). Coffee or tea in the room would have been nice too. Bed was comfortable. TV having netflix was cool too.