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« Amenities »

« Cet hotel est d'un niveau très moyen qui ne correspond pas à la qualité attendue d'un best western. Il serait entièrement à rénover »

« Everything was clean & fresh »

« We recently completed a three-day, two-night stay at the Hampton Inn & Suites Downers Grove Chicago and were disappointed with the overall experience. The pool was closed for major repairs and is expected to remain unavailable until at least August, possibly longer. Based on the exposed rebar and new concrete forms being installed, this appeared to be closer to a complete pool replacement than a minor repair. Since it is summer, the pool is an important amenity for many guests and families. The...

« Beautiful “new smelling scented” hotel. Casino was packed, seemed fewer slots available- maybe because of the amount of players that day. Complimentary drinks was not as accessible- someone goes around with a drink cart rather than a permanent soda/coffee station. Long line for the asian restaurant- chinese food was okay. did not try other restaurants. Enjoyed the food court though closes earlier than expected. No pool- but spa available. Could not control Temperature panel in room- was not...

« Inexpensive doesn’t have to mean bad service, bad quality. The rooms smell so much like smoke although they are non-smokers. They never once went to clean the room after asking them too. We couldn’t get fresh towels. The tub in the bathroom leaked all the water when showering. The noise is really bad, other rooms having music super loud at 2-3 in the morning. And after talking to the receptionist they said nothing could have been done. Breakfast is not so great, the food is so dry and very hard...