Trouvez des Hôtels avec restaurant à Quartier Ouest de San Antonio

« This was our first stay since the Hilton transition, and the collapse in quality is staggering.The resort has devolved from an upscale sanctuary into an under maintained, commercialized venue that prioritizes a "trashy carnival money grab" over paying overnight guests. We paid a premium luxury rate to enjoy resort amenities we could not even access or use. The failures during our stay included: Under maintained Grounds & Broken Amenities: The lawns were poorly kept, and major signature water...

« I urge any future traveler to skip this hotel. I called the hotel to make sure they had a crib for newborn, which they confirmed and so I proceeded with the reservation. When we arrived, at almost midnight, the front desk guy checked us in, and then said that they didn’t have any cribs and all they could do was “offer us some blankets”. The staff refused to make it right. They were very rude. My family and I had to leave in the middle of the night to find another hotel, all this while being...

« yes »

« The room wasn’t as clean as I hopped, the room seem old, the sheets had stains, the bathroom vent did not work, the AC unit was extremely loud to the point it disrupted our sleep. The bathtub was old and has a lot of stains. »

« Room keys consistently did not work and had to keep going downstairs to fix it. Body wash and shampoo containers inside shower were empty upon arrival and were never refilled. »