Laguna Golf Bavaro

Estuvimos mi pareja y yo. Es conveniente tener coche, Patricia la propuetaria nos lo aconsejo. Es un entorno tranquilo y cuidado. No tuvimos problemas con los cobros extras, nos habian informado. Repetiremos seguro! Hemos estado genial!

The Owner, Patricia, listed the unit as up to six people but only suitable for four. Sofa bed was not working, old and stained. Owner, Patricia was rude and unprofessional when I called to let her know about the sleeping arrangement. accused me of trying to stay at her unit for free and that she knows our kind of people. Very disrespectful. She said that $400.00 is not going to make her rich, but I say,$ 400.00 is not going to make us poor. We paid, we were her guest and she should have treated us with respect and make some other sleeping arrangements. We paid for five guests not for four. Patricia (owner) customer service is ver poor. Very disappointed.

Les plus: Close to beaches.

I'm a frequent traveler and I always look into things prior to making any reservations. I thought I did everything in my power to ensure my stay was safe, comfortable and stress-free. After making my reservation, I received a follow-up email from Laguna Bravo stating that there would be additional electricity charges which was not included in my reservation information. I contacted Expedia in regards to this matter and they in turn contacted the person from Laguna Bravo and was told specifically that there was no additional charges however, upon my arrival I was advised that there indeed was additional charges for usage of electricity and I would need to take it up with the owner in regards to my questions or concerns about that even though I had direct emails stating otherwise. The place was nowhere near what it was pictured on multiple sites in fact it had parts of the ceiling and railing falling apart and it's located in a location only the locals can find in a run-down part of town. Luckily myself and my friend had enough funds to be able to book elsewhere and stayed the entire week at another Resort because we felt unsafe at this rental. I requested from day one a refund and to this day have been denied and still had to pay electricity when I didn't stay at the unit not one our the entire week it was reserved.