2/10 Horrible
troy
Voyage en couple
16 févr. 2026
My recent stay at the Royal Palm Hotel was extremely disappointing, especially considering the price point. The rooms were poorly maintained, visibly run-down, and not properly cleaned. Basic facilities such as the toilets were not functioning reliably, which made the stay uncomfortable from the start. While I must acknowledge that the staff tried their best to assist, the overall condition of the property reflects a lack of proper management and upkeep.
As a long-standing Expedia customer, I believe there is also a responsibility on Expedia to ensure that the hotels listed on their platform meet reasonable quality standards. I ended up leaving the hotel two days earlier than planned because the conditions were simply unacceptable. Despite having prepaid through Expedia, I was informed that the booking was non-refundable, forcing me to incur additional costs to secure alternative accommodation.
I would strongly encourage Expedia to review this property and implement stronger customer protections so travelers are not placed in similar situations. Based on this experience, I cannot recommend this hotel.
troy
Séjour de 4 nuits en février 2026


















