Location is phenomenal: bungalows are 10m away from the water, snorkeling with coral and plenty of fish is readily available and wonderful. However, the overall experience was pretty mediocre, in particular considering the cost. For example:
- Pricing is opaque: Make sure you understand that the boat transfer is USD 400 (per couple). Some activities are included in the room rate (snorkel gear, kayaks, SUPs), others are not (diving, snorkel trips to surrounding cayes). Generally sensed an air of awkwardness around pricing: had to explicitly ask for cost of activities, menu items, etc.
- Little control over boat transfer timing, may have to leave at 7am if unlucky.
- Waterfront bungalows are duplexes. The interior walls and door are very thin, ours (#4) had some form of foundation issue so that we were woken up by our neighbours' steps shaking our floor&furniture.
- The restaurant is bad and expensive. Dinner mains are 25-35 USD, the quality is poor. Instead of serving fresh local ingredients (fish?), they serve a poorly executed rendition of mediterranean cuisine. We tried chicken, steak, lamb, fish, soup, salad; none exceeded middle-of-nowhere diner quality. Ingredients were not fresh. Service was awkward and slow, waited 1.5h for 2 mains. Ordered Snapper, received chewy and tasteless Grouper; were not informed of the change. All of our $5 meals in rural towns were better.
- Staff was regularly absent (restaurant, dive shop), seemed bored&complacent.