Trouvez des Hôtels spa à Pinar Quemado

« The only good thing about this place is the staff: very nice and friendly. But the room needed a lot of love, specially the shower: we had to wear sandals when showering because we did not trust the shower floor. Very sorry, but I will not recommend this place to anyone. »

« L’hôtel et les installations sont correctes. Par contre le management très mauvais (le service aussi, mais les personnes du service appliquent les consignes de la direction). 1/ Obligation de porter un bracelet en plastique ridicule alors que de toute façon tout est payant … pourquoi pas pour un hôtel bas de gamme tout inclus mais mais pas dans un hôtel de standing. 2/ petit déjeuné inclus mais avec tout un tas de supplément (ça veut dire petit déjeuné payant mais on met gratuit pour faire une...

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« Oui tout était parfait! »

« I gave the property time to respond to our request for a partial refund, but unfortunately they never replied. The grounds were beautiful, but the service was extremely poor. It was very difficult to find staff for anything during our stay. No one greeted us for at least 10-20 minute on arrival, and throughout the visit we only had about 2–3 employees help us at all. The place felt like a ghost town. One of the most concerning parts of our experience was the massage service for my daughter and...