2/10 Horrible
Gaven
Voyage en famille
28 sept. 2025
So we first got there and there’s at least five people in the lobby canceling their reservation. RED FLAG # 1. So there’s no parking upfront and we had to park in the parking garage. There’s graffiti all over the garage and a broken down couch and dust im assuming from the flood. Red Flag number 2. We get inside our hotel room. It’s dark the area is sketchy in general. The deadbolt won’t lock and the back of it where the batteries go came off but that’s no big deal that happens. Deadbolt doesn’t happen though. There’s tape covering a light switch because it’s broke?, stains on the sheet. We go in there talk to the guy, the first guy not sure of his name was extremely helpful got us moved in another room and got us towels. Cops arrested someone in parking lot and was wild yelling. Red flag 3. My other guest comes in to tell me the next morning that there’s no shower head. We told staff around 12pm they tell us no big deal they’ll get it taken care of. So we go enjoy our day get back around 9pm that night and they still hadn’t fixed it and we go to talk to them.The key to the door won’t work we had to go and get another key. They agree to move the guest to another room and then we waited another hour before they ever done anything. The tv in this room never ended up working. The place is falling apart the room we moved to the door in the bathroom is coming off the hinges and won’t work and one of our beds was broken and moved side to side. This was one of the worst places.
Gaven
Séjour de 2 nuits en septembre 2025