4/10
The villas are poorly maintained, visible water damage and cracks in the ceiling and pool area. Couches are dirty/black and covered with a wrap. Two RATS inside our villa, along with many lizards both inside and around the property. There is NO BAR and NO BUFFET BREAKFAST available onsite. The listed amenities are a lie.
We called to request breakfast and water, the manager told us it was his day off. We also asked for extra towels, and staff entered the villa WITHOUT KNOCKING.
The LOCKS on the sliding doors in the living room and all three bedrooms to the pool and shower were BROKEN. Thereâs gaps on the sliding doors for rodents/pests to enter. The listing mentioned 24/7 security, the front gate was always left open and unmonitored, felt very unsafe. It was difficult to get a response from staff for any assistance.
kayla
Séjour de 3 nuits en juillet 2025