4/10 Médiocre
KENNETH
Voyage d’affaires
4 août 2025
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
I cannot recommend this property. While the Tempe location was convenient, what appears to be a commercial-to-residential conversion was poorly executed.
My stay began with confusion due to outdated and misleading signage from its days as a commercial space. The provided Wi-Fi instructions were also outdated and incorrect. I requested a direct phone call from the host via email, but with my Canadian phone on a local AT&T network, email access was unreliable. I eventually received an email reply, but by that time, I had already noticed several issues:
An exposed wire protruding from the wall
A “shared” stairwell light controlled by upstairs neighbours who frequently smoked weed on their balcony. The noise resonance from them walking in a weed stupor was also horrible.
Poor shower drainage
A ceiling fan that only operated when the ceiling pot lights were on, making it impossible to have air circulation at night in 100°F+ weather
I emailed multiple times asking the host to call me to discuss possible solutions to the fan and lighting issues. The host refused, instead suggesting I “try other networks” with the same incorrect Wi-Fi password.
As a visiting REALTOR® from Canada attending a conference, I was shocked by the dismissive and unhelpful responses. This property’s renovation was substandard, and the host’s customer service was unacceptable. Frankly, they should consider another line of work.
KENNETH
Séjour de 8 nuits en juillet 2025