Overall our stay was okay but there were a few major cleanliness issues... especially with the bedding and the bedrooms in general. The queen bed's white comforter was filthy. There were fresh food stains and other stains (??) on it. It clearly was NOT washed from the previous guests that were there! That is totally unacceptable for the price of this rental and not to mention unsafe, given Covid. The master bedding also did not look fresh... not the sheets but the white blanket/comforter. In the bunk room, there were gold fish bags and gold fish all on the floor and under the bed and to the side of the bed... gross! The carpet was not well vacuumed at all. The pillows were not sleeping pillows. They were super hard... the kind you use for decorative purposes ONLY, not to actually sleep on. Again, for the price of this rental, we expected more. We called about the comforters when we first arrived. Spoke with Kevin. He said he was totally on it and would have it taken care of. Instead, all we received was a voicemail from a manager! We just wanted new comforters so our kids could sleep. We called back and spoke with someone else but NO ONE ever came to take care of the comforters!!!!! We never heard from anyone again. My kids had to use 2 blankets from the closet instead (who knows if they were washed or not)! One last thing, the owner needs to invest in a large sectional or something for the main area.
It's really hard for a family to relax together in that space with 1 tiny couch and 4 leather arm chairs. Anyway, we did really enjoy the location.
