Réservez votre séjour à Palm Shores

Personnel courtois Hôtel passé dû ! Rideaux de douche , tapis et couvre-lits complètement usés… Cet hôtel a besoin d’un rafraîchissement pour pouvoir continuer à s’appeler Hilton!

Breakfast was a war zone, queue, shortages, machines cut offs 1 hour in advance. Staff members from restaurant were cold, distant and made guests felt like a burden. The suite was really nice with excellent members of staff from the hotel

Beautifully updated property. Great south downtown location away from the main tourists haunts. I would have loved to given an all five-star review, but there were minor and major deficiencies. I will start with the minor issues: hair present in the room and bathroom and minor mold present in bathroom. The king suite was extremely spacious and modernly adorned. A true five-star room. The major: both emergency exit stairwells were partially blocked with furniture, supplies, and junk at the ground floor level. This is not just a guest safety issue, but also a major fire code violation. This is the reason behind the 3-star rating. Pro tip: book with Expedia and you can save on the parking fee.

There were dried blood spots on one of the pillows in my room upon my arrival. The pillows absolutely suck, and the plumbing seems to have hardly any pressure. The toilet would hardly flush.

C