2/10 Horrible
Paul E.
6 oct. 2025
Les points faibles : Propreté
We booked a 4-night stay at Suite Granatelli, a 1 b/r apartment in Palermo. About the only thing good about it was the location, which was excellent. Everything else was disappointing , despite the website’s description of the place. Pretty well everything promised was not lived up to. In reading the description of this apartment on the Wonderful Italy website, we were led to believe that we would be staying in some comfort, elegance, style, with most if not all of the facilities and appointments that we need for a four night stay in a self-contained apartment. We at least expected that everything we needed would be provided for us (within reason), and everything would be working. Nothing could be further from the truth.Disappointment began with the representative being late in meeting us at the apartment to let us in on our first day, despite insistence that we be punctual ourselves (which we were). It ended on the final day with cleaners barging into our apartment before our time was up, without even knocking first.We saw one review that described a stay in this apartment as the most terrible experience of their lives. Another said simply “bad experience“. We would downgrade that even further. The only reason why we would award one star in a review is that you have to award something in order for the review to be submitted. It really is worth zero.The only positive comment we could make is that the location is very good. Everything else about our stay was disappointi
Paul E.
Séjour de 4 nuits en octobre 2025