1/5 Horrible
Stéphane
22 mars 2022
Les points forts : Propreté
Les points faibles : Personnel et service et confort de la chambre
Not a 4 star level or service
This hotel does not provide a 4 star level or service for the moment.
When you book a Double Premium room with a view, you expect a Double Premium room with a view, without needing to ask for it as a special request (as suggested by the hotel in a different review).
We booked 2 nights there. Unfortunately, the hotel is going a facade renovation. Because of the scaffolding, we could not even open the blinders, we were just in a dark cave with no view. This is true from the ground floor up to the roof top, all the rooms are impacted.
Before we arrived, the hotel contacted us twice to remind us of our stay and times of arrival, but never mentioned the works.
When we arrived, the staff (who was friendly, nevertheless) said the hotel was full, and they could not do anything about it.
The hotel just took the money and did not offer anything useful to make up for it.
The room was at the first level, it was noisy in the morning, not because of the street traffic, but because of the reception music and talking.
The very nice thing about the hotel is the view on the roof-top, which you can enjoy having breakfast, a drink or dinner without being a guest.
The hotel was definitely a disapointment, never again for us.
Séjour de 2 nuits en mars 2022