Ouganda - Réservez votre week-end en appart'hôtel

« I landed at Entebbe airport at 11:00pm, reaching the hotel where no body welcome me, my room was in the 5th floor, I carried my suit case alone, very bad bed with two mattresses, TV was not working and the AC, sometimes good sometimes bad. »

« Beautiful, quiet, great customer service. »

« The staff don’t care at all . They gave us a room which was unkept , it had no fridge , microwave or Tv inside . The lady at the reception was so unprofessional. They served us breakfast at noon . My general experience was extremely bad »

« Bon Bini is a great apartment residence. Sarah does a great job looking after her guests. She is continuously investing in upgrades. We were very well treated here. »

« It was a very clean place. I did not like the extra charge for having guest stay in the extra bedroom since I was paying for the whole suite. The staff was very friendly and accommodating. Breakfast was decent. Had stove and fridge so I did cook on days I wanted something different. Not much I didn't like about this place. Had a good stay. Iwas there for 7 days and it was worth every penny. »

« We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...