Trouvez des Hôtels avec restaurant à Ouest du Maryland

« The staff was not rude or u helpful. The staff could improve of areas of being more welcoming and inviting to guests as you move throughout the property. The pool area can use a major upgrade as its a basic pool area with not ambiance or aesthetic. The layout of the resort is a little off to me. The spa and pool are should be on the same level. The restaurants and casino are good. The selling point of the resort is the outdoor lake out back with lounge chairs, fires pits and an outdoor bar. »

« The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access. »

« There was a dirty washcloth hanging from the shower that I found when I pulled the curtain for my first shower. There were also bugs in the bathroom. I called ahead and asked for extra caffeinated coffee in my room to make coffee and when I arrived they gave me 4 packets of DEcaffeinated coffee and told me they didn't have any coffee with caffeine. The ice bucket in my room had a big crack along the bottom, so it leaked all over everything and damaged my phone. This place should NOT be...

« It's our best hotel in Berkeley Springs, and I appreciate recommending it to family and friends. »

« great place »

« Nice, unique place to stay. In the woods, with our building is unlike anywhere else where we have stayed. I would stay here again. It is like being in a campsite, but staying in a hotel room. Since the buildings are not attached to any others, there is zero noise from neighbors. »