- Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’établissement et confort de la chambre
Modern, new hotel well located in quite neighborhood but very close to the lively Dotombori district. The hotel is not prepared for receiving english speaking guests. During 3 days we only met one person at the reception that could speak fluently english. With the other employes it was impossible to communicate about the problem we had in our room. The flush of our toilette and our sink was clogged. We communicated this to the staff the first day asking them to fix it. They told us they would fix it. Nothing was fixed and we had to ask again the second day. At our second intent the receptionist told us that no handworker would be available because it was saturday and we could use the communal toilet in the entrance hall. After 2 nights with a clogged toilet and sink the bathroom looked and smelled disgusting and there was also a strong bad smell coming from the sanitary pipelines. The hotel seemed to have some serious problems with the sanitary system. The hotel seems to be specialized in handling big groups of chinese tourist. The small breakfast room was packed every morning with tourist groups all wanting to eat at the same time. Making the breakfast experience neither enjoyable, nor relaxing. I do not recommend this hotel.