8/10
The staff was very nice and helpful. Valets were courteous and friendly. Front desks was helpful. However, the cleaning of the rooms needs to be addressed. We checked in and there were hairs found in the shower, on the shower walls and on the bathroom floor. The front desk was informed and despite mentioning this again and being reassured it would be cleaned, the hairs remained in place the entire 4 days at the hotel. In addition, the sheet were on the wrong side and was itching until they changed them. For such a pretty hotel in a lovely neighborhood, the cleaning was not up to par! Disappointed that the sanitary cleaning just couldn't be addressed even after reporting it twice with pictures!!
Lucia
Séjour de 3 nuits en juin 2025
