Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney
Welcome to "Lakeside Landing" by White Rose Villas
Located in Bella Vida Resort, your gateway to an unforgettable vacation experience in the heart of Kissimmee, Florida. Nestled in a serene and picturesque setting, Bella Vida offers an ideal retreat for families, couples, and groups seeking a blend of relaxation and excitement. Experience Unmatched Luxury and Comfort.
PERFECT FOR: • Families visiting Disney & theme parks • Couples seeking a private, relaxing getaway • Groups traveling together • Longer stays and snowbirds
WHAT'S INCLUDED: • Private pool and spa (South-west facing) • Free parking (Parking available for up to 4 standard cars in the driveway) • High-speed Wi-Fi throughout the villa • Laundry facilities with washer, dryer, and ironing essentials • Family-friendly amenities including highchair and travel cot (no extra charge) • Coffee stations for the perfect morning brew • Personal villa guidebook with local tips, dining, and hidden gems • Fresh linens & towels Starter essentials and welcome pack
LOCATION HIGHLIGHTS: • Near Walt Disney World and Central Florida's top attractions • Close to shopping, dining, and grocery stores • Located in a resort-style community with amenities (gated) • Easy access to major highways
PROPERTY HIGHLIGHTS • Prime Location: Just a short drive to Disney / Universal attractions • Private Pool: Enjoy your own private oasis (South-West facing) • Only a 1-minute stroll to the clubhouse, pool, and fitness center • Outdoor Oasis: Enjoy dining and lounging in your private outdoor area. • Spacious Accommodation: Ideal for families and groups • Modern Amenities: Fully equipped kitchen, coffee and tea station, and more • Comfort & Convenience: Close to shops, restaurants, and entertainment • Managed by White Rose Villas: Exceptional service and care • Welcome Pack: Snacks, soft drinks, and breakfast essentials to start your stay right.
ACCOMMODATION • Living Room: Quiet area to the front of the villa with leather sofas • Family Room: Contemporary family room with leather sofas, ultra-slim 60" LED Smart TV with Netflix & cable • Kitchen: Large open-plan with modern appliances & breakfast bar seating four • Dining Area 1: Elegant family table seating six • Dining Area 2: Overlooking pool deck, large second family table seating six • Game Room: Actioned packed featuring a Pool Table, Air Hockey, Table Football, TV and Xbox • Laundry Room: Washer, dryer, iron and board
BEDROOMS AND BATHROOMS (All Upper Level) • Bedroom 1: King bed, walk-in closet, 44” TV, ceiling fan and ensuite bathroom with large shower and double vanity • Bedroom 2: King bed, 44” TV, ceiling fan, and ensuite bathroom with large shower and double vanity • Bedroom 3: Queen bed, walk-in closet, 44” TV, ceiling fan and ensuite bathroom with walk-in shower • Bedroom 4: Queen bed, walk-in closet, 44” TV, ceiling fan, and ensuite bathroom with walk-in shower • Bedroom 5: 2 Single beds, 44” TV, closet, ceiling fan • Bedroom 6: 2 Single beds, 44” TV, closet, ceiling fan • Additional bathroom: half bath located downstairs • Outside pool bathroom:
POOL AREA • Enjoy your own private pool—perfect for unwinding after a day at the parks. • Good-sized South-west-facing pool deck offering plenty of sunbathing options • Private pool & spa are perfect for unwinding after a busy day at the parks • Outside kitchen with complimentary built-in BBQ • Peaceful lake views • Covered, outdoor dining table, ceiling fans and a good amount of patio space to relax in the Florida sun • Separate toilet for pool use • Pool Size: Length:29ft, Width:10ft, Depth:3ft-5ft
WHY STAY WITH WHITE ROSE VILLAS: • Professionally cleaned before every stay • Consistent standards across all homes • Responsive local support • Thoughtfully prepared for guest comfort
Popular Optional Extras Pool Heating – $40 USD per day (discounts for 7+ nights) Recommend Oct to Apr BBQ Rental – Complimentary (please ensure the grill is cleaned before departure to avoid an additional cleaning fee) Mid-Stay Cleaning – available on request Late Check-Out – subject to availability Baby & Toddler Gear – Pack 'n Play & high chair included free
Services et équipements
Plage
Serviettes de plage
Piscine/spa
Bain à remous
Piscine chauffée
Piscine commune
Piscine extérieure
Piscine privée
Internet
Disponible dans la maison : Wi-Fi gratuit
Parking et transports
Parking sur place
Cuisine
Batterie de cuisine, vaisselle, ustensiles
Bouilloire électrique
Cafetière ou bouilloire
Casserole à homard/crabe
Épices
Four
Four à micro-ondes
Grille-pain
Îlot de cuisine
Lave-vaisselle
Machine à glaçons
Mixeur
Plaque de cuisson
Réfrigérateur
Serviettes en papier
Restauration
Table à manger
Chambres
6 chambres
Draps fournis
Salle de bain
5,5 salles de bain
Douche
Papier toilette
Savon
Sèche-cheveux
Serviettes fournies
Espaces de vie
Salle à manger séparée
Salle de séjour
Table à manger
Divertissements
Jeux
Jeux vidéo
Livres
Smart TV
Espaces extérieurs
Barbecue
Mobilier d’extérieur
Patio
Buanderie
Blanchisserie
Machine à laver
Espaces de travail
Bureau
Chaise de bureau
Confort
Chauffage
Climatisation
Animaux de compagnie
Animaux de compagnie non admis
Accessibilité
Hébergement non-fumeurs
Services et équipements
Coffre-fort
Fer et planche à repasser
Service de ménage sur demande
Téléphone
Points forts de l’endroit
Le long d’un lac
Près d’un centre de boutiques outlet
Près d’un centre spa/bien-être
Près d’un hôpital
Près d’un zoo
Sur le front de mer
Activités
Baby-foot
Parc aquatique
Piscine chauffée
Salle d’arcade/de jeux vidéo
Salle de sport
Table de billard
Balades à la découverte de la faune à proximité
Basket-ball à proximité
Bateau à moteur à proximité
Équitation à proximité
Natation à proximité
Observation d’oiseaux à proximité
Parc de loisirs à proximité
Dispositifs de sécurité
Détecteur de monoxyde de carbone (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de monoxyde de carbone)
Détecteur de fumée (l’hôte a indiqué que l’hébergement était équipé d’un détecteur de fumée)
Serrure à pêne dormant
Informations générales
Hébergement situé au sein d’un complexe
Service de ménage (sur demande)
Superficie de l’unité d’hébergement : 326 mètres carrés
Un e-mail contenant les instructions relatives à l'arrivée et au départ vous sera envoyé par l'hôte
Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique
Animaux domestiques
Animaux de compagnie non admis.
Enfants et lits supplémentaires
Les enfants sont admis
Événements
Événements non autorisés
Fumeurs/non-fumeurs
Hébergement non-fumeurs
Informations importantes
À savoir absolument
Cet hébergement est géré par un hôte professionnel et fourni dans le cadre d’une activité commerciale, industrielle ou libérale, au sens de l’article 155 du Code général des impôts
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend le dispositif de sécurité suivant : un verrou de sûreté
Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
Cet hébergement est géré par notre partenaire, Abritel. Un e-mail d'Abritel contenant un lien vers un compte Abritel qui vous permettra de modifier ou d'annuler votre réservation
À propos du quartier
Dans le quartier Bellavida à Kissimmee, vous trouverez cette maison de vacances près de parcs de loisirs, au bord de l'eau. Les célèbres Mystic Dunes Golf Club et Parcours de golf Reunion Resort valent le détour si un minimum d'action est à l'ordre du jour. Vous préférez partir en mission shopping ? Les non moins emblématiques Vieille ville et Centre commercial Orlando Vineland Premium Outlets attendent votre visite ! Vous voyagez avec des enfants ? Ne manquez pas l'agréable Complexe de loisirs Walt Disney World® Resort. Découvrez également l'illustre ESPN Wide World of Sports Complex. Les points d'eau environnants vous donnent l'occasion rêvée de vous adonner à de nouvelles activités telles que les promenades en bateau à moteur et la natation. Naturellement, vous pourrez également vous éclater au grand air en optant pour les promenades à cheval. Consultez notre guide de voyage sur Kissimmee
Parc à thème à but non lucratif Give Kids the World Village
20 min à pied - 1.7 km
Centre d'accueil et musée d'histoire d'Osceola County
3 min en voiture - 2.4 km
Comment se déplacer
Station Poinciana - 11 min en voiture
Gare de Kissimmee - 16 min en voiture
Aéroport de Kissimmee Gateway (ISM) - 10 min en voiture
Restaurants
Wawa
15 min à pied
McDonald's
4 min en voiture
Steak 'n Shake
16 min à pied
Chick-fil-A
9 min à pied
Medieval Times Dinner & Tournament
10 min à pied
Foire aux questions
L'hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney dispose-t-il d'une piscine ?
Oui, cet hébergement vous propose une piscine extérieure. Parmi les différents bassins de l'hébergement, on trouve une piscine chauffée.
Combien coûte un séjour dans l’hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney ?
À partir du 2 juil. 2026, les prix constatés pour un séjour d’une nuit pour deux adultes dans l’hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney le 23 juil. 2026 commencent à 733 €, taxes et frais compris. Ce prix est fondé sur le prix par nuit le plus bas constaté dans les dernières 24 heures pour des séjours dans les 30 prochains jours. Les prix sont susceptibles de changer. Choisissez vos dates pour obtenir des prix plus exacts.
Les animaux domestiques sont-ils admis dans l'hébergement ?
Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.
À combien s’élèvent les frais de parking ?
Un parking est disponible sur place.
Quelle est l'heure d'arrivée à l'hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney ?
Les arrivées sont prévues à partir de 16 h 00.
Quelle est l'heure de départ de l'hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney ?
Le départ a lieu à 10 h 00.
Où se situe l'hébergement ?
Cette maison de vacances à l'atmosphère familiale à Kissimmee se trouve au bord de l'eau, à 2 km de sites comme Medieval Times (dîner-spectacle), Parc à thème à but non lucratif Give Kids the World Village et Marché aux puces 192. Kissimmee Go-Karts et Parc régional Shingle Creek se trouvent également à moins de 3 km de distance.
Avis sur l’hébergement Lake Views, SW Pool & Spa, Bella Vida Resort, Near Disney
Avis
Exceptionnel
Expedia Group vérifie tous les avis pour s’assurer que le client a bien réservé sur notre site. Pour encourager les clients à soumettre leur avis, nous envoyons un e-mail contenant un lien pour évaluer l’hôtel auquel nous joignons parfois une remise ou un bon de réduction Expedia Rewards à utiliser sur un prochain voyage. Nous publions tous les avis, qu’ils soient positifs ou négatifs, dans la mesure où ils respectent nos directives de contenu. Cette modération est automatisée. Tout refus est vérifié manuellement, et, si maintenu, l’auteur en est informé par e-mail motivé. Nous n’apportons aucune modification aux avis et ne contactons pas les auteurs. Nous retirons les avis après quatre ans, sauf pour les hébergements ayant peu d’avis.
Note des voyageurs de 10 (Excellent), d’après 18 avis sur 26.
10 – Excellent
18
Note des voyageurs de 8 (Bien), d’après 6 avis sur 26.
8 – Bien
6
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 26.
6 – Satisfaisant
2
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 26.
4 – Médiocre
0
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 26.
2 – Horrible
0
8,2
Propreté
9,2
Emplacement
Avis
Avis provenant d’un site partenaire
10/10 Excellent
Denise A.
26 juil. 2025
Great all round
Great home, great resort, great location
Denise A.
Avis provenant d’un site partenaire
10/10 Excellent
cameron a.
28 nov. 2025
Excellent
The villa was amazing; we had a brilliant time. The views from the pool deck was wonderful and the pool was a great place to cool off in after a long day at the parks. The villa was really well equipped, spacious, well positioned and in a lovely, gated community. It's the nicest villa we had ever stayed in, the only thing I would mention is the bed is very high especially for a small person like me, I had to take a run and jump to get in
cameron a.
Avis provenant d’un site partenaire
10/10 Excellent
Jen W.
12 août 2025
Excellent
Very comfortable home for family vacations, with all the necessary and fully functioning amenities. Lisa has always been helpful and responsive.
Jen W.
Avis provenant d’un site partenaire
10/10 Excellent
Pauline H.
2 oct. 2025
Peaceful Lakeside Getaway — Perfect for Our Family
We loved our stay here! Mornings with coffee on the pool deck overlooking the lake were so peaceful—the best way to start the day. We were a multi-generation family and the house worked perfectly for us, with plenty of space for everyone to relax. The clubhouse is less than a minute away, which made popping over super convenient, and being able to walk to Walmart for groceries and last-minute bits was a huge plus. The home was very clean and well looked after. We'd happily stay again!
Pauline H.
Avis vérifié
10/10 Excellent
Ray J.
15 sept. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Spacious villa
Great location close to Hwy192
Ray J.
Séjour de 14 nuits en septembre 2023
Avis vérifié
10/10 Excellent
Gregory H.
13 mai 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
The Bomb!!!
Everything was fantastic we really enjoyed ourselves this was the 2nd year in a row
Gregory H.
Séjour de 3 nuits en mai 2024
Avis vérifié
8/10 Bien
Sandra R.
18 sept. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Awesome
It was great, my family enjoyed it, spacious, everything was nice. Thank you.
Sandra R.
Séjour de 3 nuits en septembre 2023
Avis provenant d’un site partenaire
10/10 Excellent
Sophia H.
25 janv. 2021
Relaxing and Beautiful
It is a beautiful property and just as the photos present. It is clean, comfortable and has plenty of space for everyone to feel comfortable. We felt the house was centrally located, spacious, and in a secure neighborhood. We had a great time and I would recommend this house and the owner anytime.
Sophia H.
Avis vérifié
10/10 Excellent
Deborah B.
4 juin 2024
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Lovely spacious villa
A very lovely villa in a great location. Plenty of space for the nine of us. Close to Disney and Universal. Walmart within walking distance. Management were very helpful and quick to respond when required.
A bar code is needed to enter the gated community, so ensure you have this sent to you before arrival.
Would highly recommend this property.
Deborah B.
Séjour de 10 nuits en mai 2024
Avis vérifié
8/10 Bien
Susie J.
21 mai 2024
Les points forts : Propreté, arrivée, emplacement et exactitude de l’annonce
Great house !
The pictures don’t do the house justice. Way bigger than looks in the pictures. Great swimming area and pool , loved that chick fil an and Walmart were walking distance amongst other places as well . Definitely recommend!
Susie J.
Séjour de 7 nuits en mai 2024
Avis provenant d’un site partenaire
10/10 Excellent
Steven R.
11 déc. 2020
Bellavida Excellent stay
The house was gorgeous and really clean. It was easy to communicate with property management team and we found them really helpful. Bellavida is a beautiful neighborhood. The clubhouse pool was very spacious and well maintained. The pool at the house is big and my kids had alot of fun swimming. Close to all the theme parks. And Walmart was right there for groceries. Thank you for a great stay
Steven R.
Avis vérifié
10/10 Excellent
tammera t.
16 déc. 2023
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Family vacation
The property was good. They had plenty of towels, dishes and things we needed. The overall cleanliness of the house was mediocre. The cleaning crew definitely didn’t do a thorough job of the bathrooms and showers. The house was nice. I’d definitely rent from them again.
tammera t.
Séjour de 4 nuits en décembre 2023
Avis vérifié
8/10 Bien
Eduardo M.
21 déc. 2023
Les points forts : Arrivée, communication, emplacement et exactitude de l’annonce
Les points faibles : Propreté
Good house but some issues with cleaning
We found some roaches in the house.
Eduardo M.
Séjour de 2 nuits en décembre 2023
Avis provenant d’un site partenaire
10/10 Excellent
Kathryn M.
26 juil. 2025
Excellent
We had an amazing stay at this stunning home near Disney! From the moment we arrived, everything exceeded our expectations. The house was spacious, beautifully decorated, and had everything we needed for a comfortable and relaxing vacation.
The pool and spa overlooking the lake were absolutely perfect. The view was peaceful and the outdoor area was ideal for both quiet mornings and fun afternoons with the family. Being right next door to the clubhouse was a huge bonus—we had easy access to all the resort amenities just steps away.
The home is located in a secure gated community, which gave us great peace of mind, and the location is fantastic—just a short drive to Disney and close to shops and restaurants, yet tucked away enough to feel private and relaxing.
Inside, there was plenty of space for our group to spread out, with comfortable bedrooms, multiple bathrooms, and a well-equipped kitchen. Everything was clean, modern, and well maintained.
This home truly had it all—location, space, amenities, and a beautiful lake view. We'd definitely stay here again and highly recommend it to anyone visiting the Orlando area! Thank you to Martha for being so attentive to our needs.
Kathryn M.
Avis vérifié
6/10 Satisfaisant
Karon M.
22 juin 2023
Les points forts : Arrivée et communication
Les points faibles : Propreté
A few issues
The 6th bedroom door was locked so thought it was just 5bedrooms until 2nd day of trip but when I called to complain they came and opened door quickly but couldn’t fix lock so I couldn’t lock the door…also one of the bedrooms had a blood stain on the sheets but my family member didn’t realize until after they had already slept in the bed
Karon M.
Séjour de 4 nuits en juin 2023
Avis vérifié
10/10 Excellent
Girum S.
5 juil. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
My one week stay
I recently had the pleasure of staying at this rental property, it was a great experience. From the moment I arrived until the day I left, everything about this rental was perfect.
First and foremost, the location of this rental property is simply perfect. Situated in a peaceful neighborhood, it offers both tranquility and convenience. Within a short distance, I found myself surrounded by a variety of local attractions, including shops, restaurants, and parks.
The kitchen was fully equipped with modern appliances and stocked with all the necessary utensils, allowing me to prepare my own meals with ease. The bedrooms were spacious, offering cozy beds with soft linens that ensured a restful night's sleep.
also, great customer service provided by the property management team. They were responsive.
I recommend this rental property to anyone seeking vacation or temporary residence. I am grateful for the memories I made during my stay.
Girum S.
Séjour de 7 nuits en juin 2023
Avis vérifié
10/10 Excellent
Tom P.
7 janv. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
A Perfect Palace
Lakeside Landing was the perfect accommodation for our three families to enjoy our children’s first trip to the Orlando area. The neighbourhood is in a great location, no drive was more than 20 minutes to the attractions we visited. The house was a great place to come home to and relax after busy days. The house is much bigger than it seems in the photos. There is loads of room to socialize together or separately and the kids loved the game room. Every adult bedroom having an en-suite was an awesome plus point. The house was clean when we arrived and is very well appointed. There are plenty of dishes and glassware in the kitchen for large groups like ours. The management team are great to work with and took care of any questions or requests we had. I would not hesitate to book again when travelling with a large group. Thank you.
Tom P.
Séjour de 8 nuits en décembre 2022
Avis provenant d’un site partenaire
8/10 Bien
Mcintosh S.
2 sept. 2025
Very Good
We had a wonderful stay at the Lakeview 6 Bedroom Retreat! The home was spacious, clean, and well-suited for a large group. The bedrooms were comfortable, and the common areas made it easy for everyone to relax and enjoy quality time together. It was peaceful and the property had a warm, welcoming feel.
The villa had most of the amenities we needed, and the location was convenient for both relaxing at the house and exploring the surrounding area. It was plus to have a store right around the corner which was really good that we didn't had to drive so far to look for a Walmart. The hosts were friendly and responsive whenever we had questions, which made our stay smoother.
The only reason for not giving 5 stars which would be an excellent rate is that there were a few minor details that could be improved to make the stay even better such as the hockey table in the game room really didn't work well, even though the plug was in but it still didn't let the little red round circle ⭕️ piece to move on the table like it actually should. The AC unit was told be kept at a temperature, so the lower it must go was at 74 degrees as they instructed with a note next to the AC switch. So the upstairs rooms was a bit warm. I contacted the host about it and they allowed us after that we could adjust it to 72 degrees and then it was a bit cooler. Overall, though, it was a lovely experience and I would definitely recommend the White Rose Villa for families or groups looking for a spacious and relaxing getaway.
Mcintosh S.
Avis vérifié
8/10 Bien
Kimberly W.
14 juil. 2022
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Family Vacation
We had a great stay. The house was beautiful with some minor wear of being lived in. Our only main issue was that the extras that we paid for were not worth the money. The grill had a burner not working but one side. Also, the hot tub, we paid for, was not hot the first night and day. We felt it should be ready and hot, not hot within 24-48 hours. We also had to keep filling the hot tub up with water. Another minor issue we handled, the refrigerator was very warm upon arrival. Once we turned it down it was cold by the morning. The kids and adults loved the game room with air hockey and a pool table. The house made for a nice relaxing stay away from busy hotels after a few days at Universal. The property manager did respond promptly to check on our email about issues, but we were not there to talk.
Kimberly W.
Séjour de 4 nuits en juillet 2022
Avis vérifié
10/10 Excellent
Jenni M.
17 avr. 2023
Les points forts : Propreté, arrivée, communication, emplacement et exactitude de l’annonce
Great property in a lovely setting
The property was clean, spacious, and well equipped, and true to the description and photos. We loved the heated pool and spa, and the large screened deck looking out over the lake, and enjoyed BBQs under the shaded lanai. The beds were comfortable, the air con worked well, and the ceiling fans were appreciated on the hottest days. The kitchen was well equipped with coffee maker, kettle, dishwasher etc. The management company responded quickly to a minor problem and sorted it the same day - very impressed.
The location was excellent: it was great to be able to walk to Walmart, or stroll around the lake and along the footpaths, seeing birds and other wildlife. Disney was about 20 minutes drive, and plenty of restaurants and shops a short drive away.
The negatives were very minor: the twin beds in the sports themed room were small for an adult and the drawers underneath had seen better days, and a couple of the rooms were short on drawer space. There was construction work nearby - they were clearly trying to be considerate but there was some noise during the day - nothing to spoil our stay.
The property was ideal for us as a group of friends and family - en-suite bathrooms, and plenty of space to socialise or for people to do their own thing. We could walk to the store when others were out, no need for a car, and the club house was nearby with communal pool, gym etc. I'd recommend this property without hesitation.
Jenni M.
Séjour de 13 nuits en mars 2023
Avis vérifié
6/10 Satisfaisant
Keith Gaunt G.
5 nov. 2023
Les points forts : Propreté et emplacement
Les points faibles : Arrivée et communication
Property fine once you get access.
Villa clean, well equipped, and in a great location, however major problems with management company.
Between booking and arriving the management company changed from Ellis Exclusive Villas to White Rose Villas (although it is now listed on both websites, same company?).
We were given a letter to print and present to security on arrival. After flying 9 hours from the UK and arriving early evening, security refused entry stating that a letter was not enough and we should have been given a QR code for them to scan to allow access to the site and villa.
Several very long calls had to be made to international numbers.
On attempting to call the villa management company emergency number it played some music then cut off.
The enquiries number gave two options, one "At the Villa" played some music then cut off. Finally had to selec the "Make a Booking" option which was picked up.
After 35 minutes and several failed attempts of the villa manager trying to text a QR to me which did not work, eventually we managed to get one sent through WhatsApp which did work, and we were granted access.
However! In their infinite wisdom the Villas Manager granted us a QR access code valid for only one week of our two week stay (which we were not aware of).
So the same situation occured again after the first week, with multiple calls to numbers which don't work, and a wait for a WhatsApp with a new code.
Needless to say it was very lucky we had guests with phones which worked abroad, + WhatsApp.