Booking was simple, I didn't get any info about checking in until I inquired about it 3 days before our trip. The keypad on the door is difficult to operate as some of the numbers are stuck in. The shower door in the downstairs bathroom was off the track and once we put back on, that door could not be opened to tuen on the water without risk of it coming off again and breaking. There was trash from previous renters under the beds and behind a few dressers. The ac vents in the kitchen and upstairs bedrooms were closed making the rooms hot. AC wouldn't cool the the place off and we weren't allowed to set it lower than 72. The outside grills were full of trash as was the plastic bench out the front door.
The place seems very large and spacious in the photos online yet it is jot. The living room and dining room share a space. One small couch and 2 wicker chairs are not conducive for a townhome that sleeps 8-10 people. The pool is tiny, no pool towels at the pool and only 1 towel per person is provided. Along with 1 roll of tp per bathroom,1 roll of paper towels, 1 dishwashing pod,1 laundry detergent pod. For 5 days,there should have been a lot more. I'm disappointed and we won't rent there,again.