Palaces à Ordos

« I only got to stay at this hotel for one night but was very impressed with the courtesy and efficiency of the staff. The hotel was very modern and in excellent condition as were the rooms. Breakfast was varied and plentiful. Very quiet area too. It was a pleasure to stay here and I wish I could have stayed longer! »

« Swimming pool was closed (not informed beforehand). Half the equipment in the gym did not work (3 treadmills all out of order). The Chinese restaurant on site was closed every day during our stay (Thurs-Sat). The all-day coffee shop was barely staffed. The bar was never open. The air conditioning did not work. This hotel promises a lot but delivered a very poor experience. »

« Just great, also the laundry machine to use for free »

« I booked two executive rooms for my family at this highly-rated, top-five hotel in Yinchuan, expecting a premium experience. Unfortunately, from check-in to check-out, the stay was deeply unsatisfactory. ❌ Cold, Unprofessional Service The front desk staff were indifferent and unwelcoming. When asking about executive lounge benefits, I was bluntly told the lounge was closed and services were moved to the lobby. ❌ Executive Benefits Severely Lacking · Afternoon Tea (2–5 PM): Only coffee and...