8/10 Bien
Jan S.
3 août 2025
Les points forts : Propreté
Review of Phoenix Gulf Towers
Check-in was fast and easy. Kitchen facilities are lacking as not enough cookware, no Kuerig and coffee pot leaked and got grounds in the coffee. Plenty of dishes and silverware and glasses. Dishwasher did not clean well and was very cheap for such an expensive condo. Washer and dryer were great. Not enough towels for 8 people. Beds were fantastic! Wi-Fi access was great. My granddaughter (21) was injured when she stepped on a pool drain cover and it flipped and her leg fell in the hole. It cut and scratched and bruised her leg. I reported it the day it happened to the front desk and stated it wasn’t that bad and just wanted to let them know. They were very sympathetic. After it bleeding all night I went down to the lobby to let them know it was worse than I thought and a security guard was very rude and stated what did I want him to do about it! Other than that it was a good place to stay at.
Jan S.
Séjour de 7 nuits en juillet 2025