6/10 Satisfaisant
Colleen S.
25 juil. 2025
Les points forts : Propreté
I come to Orange Beach every year but this is my first time staying at a Phoenix property. I was not very impressed. The morning after arriving I contacted the service desk to change the light bulb in the kitchen. Later that same afternoon I asked a 2nd time. The light was not fixed until the day before we left because I called a 3rd time to complain. It was so dark in the kitchen I couldn’t even tell if the ground meat was cooked without holding a flashlight. I also thought the lighting in the master bath where the shower is located was very bad. This unit needs some upgrades and repairs. The dryer barely worked to dry towels. The door to laundry area was all beat up and barely hanging on. Besides the room, we had a good time because we love the area!! Next time I don’t believe I will book at a Phoenix property.
Colleen S.
Séjour de 4 nuits en juillet 2025