Hôtels près du Norval Gallery à Derby

« On arrival we were given a room that had not be serviced. New room was clean and A/C worked well. However there was no teatowel and the bed frame was broken. On wanting to leave early the next morning, the electronic key would not open exit gate and I had to find my way out through a staff service gate and get my vehicle out via the entrance gate. This would work with the electronic pass key. »

« Room was disgusting, had cockroach and mouse droppings in the corners of the room. The door frame was falling apart and on the second day when we opened the door, a piece of the door frame fell down on us. The walls beside the bed were covered in fingerprints and dirt/muck from previous people who had slept in the bed and rubbed up against the wall. The first room we were in had a queen bed and a single, a room designed to accommodate 3 people, however we only had one towel, one coffee cup and...