North East Lincolnshire : Residences

" On the first night, we had a fire alarm at 3 a.m. It took the night auditor 30 minutes to turn it off. No complimentary gesture or apology was offered. The hotel is outdated for a 4-star property. The bathroom silicone is moldy, the carpet is stained and needs a deep clean, and the room was very dusty. The reception staff were not helpful, the phone was not working in a room so hard to get the reception.. and when the shower temperature kept going from very hot to very cold. Coffee and tea were not refilled, which is disappointing for a 4-star hotel where better service and cleanliness are expected."

"Magnifique séjour, chambre grandiose, luxueuse, accueil au niveau d’un palace. Mention super pour le petit déjeuner et la serveuse très agréable le matin ! Merci et bravo !!!"