« My wife, daugther and myself spent 2 nights (2 junior suites) on February 16th and 17th.
We travelled a lot in different countries within years and we have never seen such a cold and unpleasant welcome.
We were received by Lyliana, without a smile, a welcome or a hello. She did not speak english and was not even willing to try. No explanation about the amenities of the hotel. Her only comment was to say that we were too early and not to come back before 14h00.
Fortunately, an employee that...