« I arrived at the hotel around 11am and did not expect to get a room until 3-4pm, but my room was ready so I could check in and get settled right away. Pendry also listened to my request of having a room on the higher floors and put me on floor 17. The hotel is clean and the staff is friendly and helpful. I have absolutely nothing to complain about, my stay was great and I cannot see myself choosing any other hotel if I go back to Newport Beach! »