Our room was not ready as booked. The noise from the music in the hotel bar permeated the walls throughout the building. Most significant is that the hotel DOES NOT PROVIDE HOUSEKEEPING service! We stayed for two nights and were rudely informed by the uncaring and totally indifferent desk clerk that if we wanted our room cleaned, trash emptied, linens changed, etc. we would have to stay at least FOUR (4) nights, and then we would have to request the cleaning services. Holiday Inn was called and informed of this condition, and we were informed that the lack of cleaning is the local hotel manager's decision, and HI no longer takes responsibility for its branded hotels!
