4/10 Médiocre
Sylvia C., Walker, La
28 oct. 2025
Good Afternoon,We almost always book through VRBO when we go to Navarre. Im sorry to say, that through all of our vacations there, this was by far, our least favorite. There were several things in the unit (Summerwind 1101) that need correcting. However, they did come in and work on 2 things that i mentioned to them and let me add, they came in Unannounced, left No note letting us know that they came in . Had it not been for the light bulbs in the garbage can, we wouldnt have know.I did text Scenic Stays about everything that needed attention and told them that We made the needed adjustments for our stay and the issues could be resolved after we left.Also, when we called about someone being in the unit, just before we got off the phone, you could tell that they were working from home because you could hear a rooster crowing in the background. NOT PROFESSIONAL AT ALL!!!I Sorry to complain so much because we usually have a wonderful experience, and yes, they were attentive on the matter, explaining that they do really stiff background checks when hiring and told us if there was anything else that we needed, please let them know.We will continue to use VRBO for future vacation stays, but will definitely make sure that Senic Stays is not listed as a subrental company. Maybe VRBO needs to look into any other complaints with this company. As Always, the view was wonderful (even with the rain and bad weather), but the unit we stayed in definitely needs to be updated !
Sylvia C.
Séjour de 3 nuits en octobre 2025