First, the staff was absolutely wonderful. The receptionist carried two heavy bags up to our 3rd floor as there is no elevator. The luggage was stored as we had all day until our flight, so we could look around town. We came back to the hotel several times to put purchases in with our bags, use the bathroom, and go to the top floor lounge to relax. I would have given a higher rating except for two things:
1. The food at the buffet had runny eggs and a small selection.
2. The bathroom design is less than desirable as the window in the bathroom looks into the bedroom. Hence, no privacy in the bathroom. Also, when turning on the bathroom light at night, the whole bed is lit up, awakening others who are sleeping. Also, the shower is very modern looking but so small that I (a small female) knocked the handle controlling water temperature when I turned around which made cold water come out immediately. There is also no where to put a towel in the shower to wipe soap out of eyes, etc.
I would recommend this hotel and stay there again, just would like a better shower arrangement!