6/10 Satisfaisant
Crystal S.
10 oct. 2025
Les points faibles : Propreté
Condo has not had a good cleaning in a while. White socks and bottoms of our feet were black from walking across the floors. Contact lense from last guest was still on the back of sink. Master bedroom was missing the remote. Guest bathroom shower door was off the track and was hard to get in and out of. Called the morning after our first night at 8am to let them know about the floors and the missing remote. Left room around 10:30ish to enjoy the day and had not seen the maintenance crew who we were told would bring a remote. Housekeeping came by when we got back to room around 3pm wanting to clean l but we were worn out and I told them it could wait till we left the next day. Called office again about missing remote around 3 and was told they would send maintenance. Around 6pm I missed a call from the office. Called back around 7:30pm and they wanted to know if we had gotten the remote. I let them know we had not. They said they would have maintenance over in 10 mins. 9pm maintenance showed up, he was polite and brought a remote and made sure it would work. I let him know about the shower doors and told him I could call office to have them do a work order for when we left. He said he would go ahead and fix it and he did. Checkout was at 11. Around 9:50am housekeeping was knocking on the door to see if we had left. I was not in the room when this happened because I was loading the car. I was told she was very nice.
Crystal S.
Séjour de 2 nuits en octobre 2025