Hôtels près du Musée Zinkhütter Hof à Stolberg

"Tout était parfait ! Le personnel est hyper accueillant ! Les chambres sont spacieuses et le petit dej nickel ! Rien à dire de plus d’autre que tout était super !"

"Dear Client Service team I hope this message finds you well. I am writing to formally express dissatisfaction with my recent stay at BestPrice hotel Eschweiler from 8 to 9 August. Upon making my reservation, I specifically booked a family room to accommodate my needs. However, upon my arrival, I was assigned a single room instead. This was not only unexpected but highly inconvenient, as it did not meet the needs of my family during our stay. I had assumed that my reservation details were clear, and I would receive the appropriate room type. Additionally, I faced difficulties regarding parking. The lack of a proper parking space added to my frustration and made my experience even less enjoyable. It was disappointing that such basic expectations were not met during my stay. I kindly request an explanation regarding these issues and a resolution to my concerns. I believe that a gesture of goodwill, such as a refund or compensation, would demonstrate your commitment to customer satisfaction. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely Anna"

"Automatic check in. The room is well equiped and the bed is comfortable."

"Hotel en travaux. Les ouvriers travaillaient a la réception jusqu'à une heure avancée de la nuit . Personnel peu sympathique a la limite de l'impolitesse. Bref horrible "