2/10 Horrible
Sara L.
5 nov. 2025
First, the fridge malfunctioned. The defrost pump was stuck on and sounded like a freight train for hours. Multiple other reviews mentioned the iced over freezer and clearly it was never addressed because it completely broke. The host did not respond to myiInitial request for help on the app. I then called him, he assured me that he would send someone out. Then he responded through the app as if we hadn’t just talked on the phone. No one came to address the fridge which ultimately had to be unplugged to de-ice. Then the power went out on the property. We were in remote Arkansas with no power, minimal cell service, 2 small children without lights/flashlights or a way to stay warm. We called the host to let him no, but he basically said “it should be back on any minute”. We called the power company ourselves and there was not estimate time to fixing it. It was out for hours and so we finally had to leave because it was unsafe for us to stay in the dark and cold. Host stopped responding to me and then would not respond when I told him I needed a refund since we had to find alternative lodging.
Sara L.
Séjour de 3 nuits en octobre 2025























