8/10 Bien
Olivier
13 janv. 2015
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Good but too expensive for the service delivered
The review considers the high price level and the fact that the hotel is supposed to be 5*.
Check-in: Only information provided was information about additional charges, no information about field guides, activities or other.
Service: ok but not very friendly
Rooms: Very nice. Basic bath amenities, good bed. Water bottles only provided once at the begin of the stay. Turn down service. Pretty clean but things like not emptying waste bin once a day ore refill tissues are totally unacceptable for me in this kind of hotel
Dinner: They do only buffet as soon as they have more than 45 guests. Again unacceptable in my eyes considering the price you pay. English food, no local food at all. 3* level max
Breakfast: Ok but again felt like in a basic hotel.
Property: Very nice and calm, fantastic views, nice pool. The highlight of our stay
Safari: Nice, about 3 hours. Wild life is limited. The experience in another game reserve was much better. A glass of wine and some finger food at the end was a nice touch. They charge you however for a bottle of water....
All in all I would not go back.