4/10 Médiocre
eric
Voyage en couple
10 janv. 2026
Les points forts : Propreté
Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement
In short, the unit is fine and in a great location. In fact, this was our second stay at the property. But when we arrived (late November in Montana), the unit was like an icebox. There is no thermostat in the unit (everything is controlled remotely at the management company). NOT ideal. After sitting in a 45 degree unit for hours wearing our winter coats, hats and gloves, we became increasingly frustrated by the lack of urgency to resolve the problem.
In the end, the furnace was broken and we spent the entire weekend without heat. They finally -- many hours later -- brought space heaters, which finally did warm the unit to a manageable temperature. We understand things happen, but we were highly disappointed in the response we received to an incident (no heat) which should have required immediate action. We also didn't feel comfortable leaving the unit with the space heaters running, so we missed many of the events we travelled to Missoula for.
Again, we understand furnaces break. But given the situation, we expected far more urgency, and perhaps even a partial refund. We were offered the opportunity to move, but since the largest football game in the state was being played that weekend, there were no hotel rooms or vrbos available.
Because of that, I cannot recommend the unit, and suggest you look elsewhere.
eric
Séjour de 3 nuits en novembre 2025