The condition of the condos and their amenities is as described online. We arrived to discover some minor inconveniences and a couple more significant. Gibson Beach Rentals was very quick to replace some missing washcloths and TV remotes, and they were forthcoming about some scheduled maintenance (pest control) that happened during our stay. The garbage disposal was a bigger deal. We spent our first 2 days with a horrible smell near the sink and trash area only to discover that the disposal was inoperative and leaking water under the sink area. The situation was obviously not new, as there was a bucket filled with horrible smelling dirty water under the sink, and the cabinet floor underneath was warped and water damaged. Fortunately, the property manager replaced the disposal on Day 3 and the problem abated.
Next issue: unbeknownst to me, not all units at the Tops’l Beach and Racquet Club qualify guests to USE the Racquet Club and Fitness Center. Having stayed in other units here using Vacasa rentals, I was dumbfounded upon arrival to discover that due to HOA restrictions in the Tides building, or the membership fees our unit owner chooses to pay, or whatever, I couldn’t use the Tennis Center or Gym on property! Completely unacceptable for me, as our selection of that resort is a compromise based on various family member preferences. So BE CAREFUL if you’re booking this location to include tennis and workouts on your vacation; you won’t get that experience with these units!!