Midvaal - Réservez votre appartement pour un week-end

« Checking was at 14h00 and only they gave us the key after 15h00. The place wasnt clean, mayonase in the oven, bathrooms dirty and the towels were still drying in the dryer. No soap or shampoo to bath. The place had a bad odour. Vomit in the passage outside the apartment without cleaning. We expected way more as it was supposed to be a presidential suite and penthouse, but we stayed on the 12 floor and there were 14 floors. What we paid for is not what we got. Im sorry but we wont recommend this...

« The property looked good. What we didn’t like was their communication and cleaning services. »

« Bien situé. Equipements vieux ou/et defraichis. Personnel devoué. Grande sécurité. Belle piscine et beau jardin équipé. »

« Hôtel vraiment très propre, notre suite était à la hauteur de ce que nous attendions. Personnel très agréable et la responsable nous a accueilli plus tôt que prévu car nous étions en avance. Malgré cela ils nous ont préparé la chambre rapidement pour que nous puissions nous installer. La piscine très propre bien que tout autour ce soit en travaux, cela ne nous a pas dérangé plus que ça. Vraiment tes contente de notre séjour. Je recommande cet hôtel sans hésiter... »

« We had to book another apartment as the host told us that they did not have a key to the apartment that we booked. We could not find the owner anywhere, the phone was going to voicemail, my messages were going through on WhatsApp but they were not responding. We had to pay more money to book another place because the one we booked, no one could assist us and our safety was also compromised as it was getting late. We need a voucher refund ASAP! »

« After confirming my reservation 24 hours before my stay as required I was told 6 hours before the stay they did not have any rooms. Whats the point of paying in advance for a reservation if its not GUARANTEED. Now two weeks later I still dont have a refund as Hotels.com say it was a non refundable stay, which it was if I did not turn up. That if I had turned up and there was no room is too complex for them to establish. Avoid this place like the plague »